Review Time
This site is bogus. I’ve been experimenting with a few sites and this site by far the worst. I won $70 on a black jack hand a week ago and it hasn’t been paid to me. I contacted a live support agent as well as emailed them. They said I would receive the money within 24-48hrs and still nothing yet. Just tonight I won $62 on blackjack again and that didn’t get paid to me either. That’s $132 so far that hasn’t been paid. Apparently that’s happened a lot of times to others as well. DO NOT PLAY BODOG. THIS SITE SUCKS AND THERES NO WAY TO CONTACT OR GET A LEGIT ANSWER OR HAVE ANY CONCERNS RESOLVED.
the way you will get treated and lied to is absolutely appalling .... i spent 4 days talking to half dozen agents to try receive a deposit bonus that i was clearly entitled to and completed all requirements , was continuously given bs reasons and mislead and then they just leave chats once they realized i was right
I have been a loyal customer for over 15 years, however recently the experience has become negative. Over the last eight months there have been several sports wagers settled incorrectly. Until this past Friday (7/18/25) the errors were corrected but this can be annoying. This past Friday I had a wager on George Springer to steal a base and this result occurred. (Confirmed per boxscores on MLB.com & Sportsnet.ca) The wager was settled as a LOSS. Despite numerous attempts through live chat, e-mail and a live call I was provided with information from the game on the 19th to support thier claim of a loss. They say they escalated my claim through thier sports team reviews and confirmed my wager was a loss. When speaking to a CUSTOMER DISSERVICE agent on the phone I requested my case be escalated to a senior customer service representitive I was told " We cannot do that, we don't have the ability to do that." ?????This site cannot be trusted. Despite me providing undenialbe evidence to the contrary of thier response they continue to acknowledge otherwise as they followed thier processess and systems. Thier processess and sytems are clearly unreliable and in effect they are liars and thieves.Opening an account here could be the biggest gamble you make on thier site.Good Luck!!Today August 2nd, 2025 Bodog has reached to me to contact them internally to further review my experience with them. I have honoured that request and will share the outcome of that discussion in general terms when that occurs.An update:Today is August 11th. It is 9 days after I reached out in the manner they wanted to be contacted. While I did recieve an automated immediate acknowledgement of receipt of my message I have yet to receive a response from them beyond that.We'll add "DISINTERESTED & DISINGENUOUS" to thier customer service profile!
Bodog restricted my new account a week ago. Anytime I go to sign in now it says that my account is disabled and I should contact customer service if I have any questions. They mentioned an investigation is in process and there is no timeline for completion. I have $7,000 in the account that I would like to withdraw but am getting nowhere with Bodog. I have asked to speak with their disputes team, and repeatedly have asked when the investigation will be complete and when I can expect my funds, but they give me the same reply 'investigation is in process and there is no timeline for completion.' I am hoping to retrieve my funds from the account and do not care if it remains closed. This is really disappointing and I hope someone gets back to me soon. It is not fair to tell a customer that there is no timeline and my funds should be returned to me as soon as possible
Actually just a scam. I deposited $50 and lost it all 8 times in a row. $400 gone and The most I had in my account was $140. I hit a triple bonus on $1 and it paid out only $80. The payouts are extremely bad. This should be illegal. I reported them to Fintrac, Service Alberta, local law enforcement, BBB, and anyone else I could think of. I hope they get investigated and shut down for this scam they are running.
I would highly recommend staying away from this sportsbook/casino.I have been loyal to them for over 5 years depositing basically $1000 every week. They have not given a cash bonus in over 2 years due to change in ownership and the only thing you can receive is crypto deposit bonuses.I mainly only use the sports book but they do several scummy things. The biggest one being accepting only higher odds changes on live betting giving no option like “only accept higher odds” like other sites do. If I bet on a tennis game live on 1.5 odds and it suddenly jumps to 2.0 odds it will get ACCEPTED at 1.5 even though it changed when processing. On the flip side if the odds go from 2.0 to 1.5 it will get auto REJECTED. This is definitely illegal but since they aren’t regulated they just don’t care.Live chat agents are also so poorly trained. I have so many screenshots of live agents not being able to speak English or understand my inquiry. They source this work from all around the world. I’ve had agents from Spain all the way to Central America.I’m not one to complain but this site has turned into an absolute joke and I highly advise everyone to stay away.
This company is a joke, have a diamond account, just put some money in earlier today, hit a bet. Went to make another bet an hour later and now every time I try and sign in it says error, I changed my password, still says error, just an absolute joke of a company
I'm a frequent gambler but never felt the need to write a review because most casino i deal with are the normal usual odds of winning and losing. First they charged me 12% deposit fee. They said that's just for credit card deposits.For interact etransfer deposit they are asking me for my social insurance number. HOW DARE YOU ???Playing slots you can lose 400 times the betting amount, spinning forever and never see a win. Like you can go 400 consecutive dead rounds. Take a moment and let that sink in.At first I was mad and then me and friends burst into laughter because it's hard to believe how bad this casino is.Lost near a 500 canadian dollars which is fraction of how much I spend monthly on casino. Usually between 10-20K Here's my advice . No matter how good a casino is, if it's not licensed in your jurisdiction don't even bother looking at it. After losing some money now I have two transactions of 30$ on my card called the bank and cancelled my card. That happened within hours of joining this casino
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