Review Time
This place is yet another scam operation. I received my purchase and the fabric for the two-piece casual top and pants was not even close to being the quality shown in the photo online. The fabric is some sort of knit and so thin you can see through it. What they pictured was a cotton fleece. Oh, and the package arrived from a place called Abby Adkins in Chicago. Another smoke and mirrors game.
Further, they advise that it be dry cleaned! Probably so someone can't ask for a refund when it falls apart in the wash. I a ashamed to say that this is the second time I ordered something from a vendor advertised on FB. (That one was a disaster to return and I never got my money back). Despite extra diligence this time, I have finally learned my lesson - if the price is too good to be true - don't expect to get what you thought.
This place is yet another scam operation. I received my purchase and the fabric for the two-piece casual top and pants was not even close to being the quality shown in the photo online. The fabric is some sort of knit and so thin you can see through it. What they pictured was a cotton fleece. Oh, and the package arrived from a place called Abby Adkins in Chicago. Another smoke and mirrors game. Further, they advise that it be dry cleaned! Probably so someone can't ask for a refund when it falls apart in the wash. I a ashamed to say that this is the second time I ordered something from a vendor advertised on FB. (That one was a disaster to return and I never got my money back). Despite extra diligence this time, I have finally learned my lesson - if the price is too good to be true - don't expect to get what you thought.
I placed an order with Bombay Stores on 11th November. They admitted they could not supply the full piece of material and promised an immediate refund. Weeks later, no refund has been issued. Despite repeated phone calls and emails, there has been zero response. Their customer service is non‑existent, and their published refund policy has been ignored. I have now had to escalate this through my bank as suspected fraud. This is unacceptable. Taking money, failing to deliver goods, refusing to communicate, and withholding refunds is disgraceful. Customers deserve honesty and accountability — not silence and suspicion. I strongly advise others to avoid this company.
Have ordered numerous times recently and only ever had 1 issue, and that was a postal issue rather than a store issue, which was rectified immediately via email and then a call, fabric always lovely quality and amazing value for money x
I have only given one star even though the fabric arrived promptly. On inspection the fabric I ordered, 2 meters of ivory cotton, part of it was cobbled together with stitching, what! And a bonus of words written in biro. How they dare send it in that state is beyond belief So I won't be ordering from this site again.
I've used Bombay Stores Fabrics many times but only at Knitting & Stitching shows until now. Their online service and commuications are excellent. One of the fabrics I had ordered was out of stock and I received a phone call asking if iI would like to choose an alternative. Mr Singh kept in touch with updates and i was absolutely delighted with my fabrics. Brilliant service and lovely staff who are eager to help, highly recommended.
Do not buy from here measurement for the sizes are incorrect I ordered an organza shirt with silk kameez & trouser and there was a hole on the jacket at the back and the size for the jacket was small but I ordered xtra large. They clearly put these items on sale to get rid of them as the quality is so bad!!
Ive ordered fabric a number of times and have always been delighted with cost and quality. The one time I needed to contact them during the postal strike they couldn't have been more helpful. I will recommend this company to family and friends as 1st class
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