bonnersmusic.co.uk

5
5 Based on 41 reviews

Bonners Music specialises in a broad range of musical instruments, including pianos, keyboards, and synthesizers, and guitars, catering to musicians of all levels. We offer both new and refurbished pianos, expertly restored by skilled technicians, as well...

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Average Rating

5

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5

41 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
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1 Star
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Wesley C.
Excellent Experience

My experience at the company was nothing short of excellent. I visited looking for a digital piano and found several options readily available to try. The staff was fun and provided useful information while allowing me to explore my preferences without pressure. I chose a model that wasn’t in stock, and the representative informed me about the availability timeline, which turned out to be quicker than expected. The delivery and setup were seamless, and I’m loving my new piano. Highly recommend the company!

5
Date of experience: Dec 01, 2025
IP13
Exceptional Instrument

I purchased my new instrument from the company last November and couldn't be happier. Having played a vintage model years ago, I always wanted one, and now I have a stunning new version that sounds and feels just like I remember. The overall service from the company was excellent, from my initial inquiry to collection. I must thank a specific representative who was friendly and ensured my purchase was hassle-free. Thank you!

5
Date of experience: Nov 25, 2025
B Lee
Great Experience

Great personal experience of buying my new digital piano. highly recommended

5
Date of experience: Nov 20, 2025
Melissa
Highly recommend

Excellent experience purchasing my electric piano from Bonners. I live in a very remote part of the Scottish Highlands and nothing was too much trouble for the customer service team. Highly recommend!

5
Date of experience: Nov 14, 2025
Kam Hung Lee
I needed to upgrade my digital piano

I needed to upgrade my digital piano. Although online reviews are helpful, but I still had questions after reading many reviews. Plus nothing compares to be able to physically feel and hear the sound for real. I went to Bonners Music in Reigate to try out the Roland I had in mind. The friendly staffs was very helpful, answered all my questions. I had plenty of time to try it out, (along with others just to satisfy my own curiosity). Purchased it, took it home on the same day and very happy that I have made the right choice.Many thanks Bonners Music. Highly recommended.

5
Date of experience: Nov 10, 2025
g tomlinson
The reception at Bonners Reigate was welcoming and friendly.

The reception at Bonners Reigate was welcoming and friendly. I was able to try out the pianos without being pressured. Would have given 5 * except that I had an issue with the finance deposit that was taken by credit card. I was not made aware that this would attract interest from my card company as a cash advance. My card company waived the charge as I had not been made aware of this at time of purchase. I feel that customers should be warned against using credit card for deposits.After sales service has been good.

4
Date of experience: Nov 07, 2025
John Dyson
Knowledgeable staff with wide choice of instruments.

I visited Bonners Music in Milton Keynes to explore digital pianos. The attention I received from Toby was exemplary. Knowledgeable assistance with no pressure in a showroom with a wide selection of pianos and keyboards to try out was ideal. I chose the Casio GP 300 Grand Hybrid plus recommended stool which were delivered at the exact time stated. I will never have time to explore all the features available but as a piano it proved to be an excellent choice. Thank goodness though for a video on YouTube demonstrating exactly how to unpack and assemble the instrument. Thoroughly recommend the service at this store.

5
Date of experience: Nov 07, 2025
Neil Peters
Great experience from the outset

Great experience from the outset. Neil at Bonner‘s Newcastle did a brilliant job of demonstrating my piano which ultimately convinced me that I needed to have it. The communication regarding delivery was brilliant and the two lads that delivered the piano were very professional and had a bit of banter and a cuppa whilst taking great care to make sure I was happy with the service, position, and set up of my Kawai 901. I absolutely love playing this piano, the feel and feedback from the keyboard is excellent, very realistic and just makes you want to keep playing. The sound of the piano is fantastic and the options available for different effects are outstanding. If you are considering buying a piano from Bonners, I highly recommend it. You will get an exceptional service and the quality of their instruments are 2nd to none.

5
Date of experience: Oct 30, 2025
Andy Spiller
First Keyboard Purchase

Toby was extremely helpful in my son's first instrument purchase, the delivery from the warehouse was quick and efficient and my son is very happy with his acquisition.Many thanks to the whole Bonners team.

5
Date of experience: Oct 15, 2025
David Fowells
The most amazing service and Yamaha CSP 275Well

Well, I wanted a new digital piano. I gave Been playing for 40 years + Bonners Music, Reigate was my first choice to start looking.Emma who helped me was very knowledgeable. I described my requirements and she suggested a Yamaha CSP 275.She demonstrated the features and I tried it out several times.Quite simply the best piano I have ever bought, it’s amazing. I play it every day.Bonners Music is the only place I would go to buy a piano of any type, acoustic, digital or stage piano.Highly recommend ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Oct 06, 2025

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Business Details

  • Bonners Music specialises in a broad range of musical instruments, including pianos, keyboards, and synthesizers, and guitars, catering to musicians of all levels. We offer both new and refurbished pianos, expertly restored by skilled technicians, as well as a vast selection of guitars and keyboards from renowned brands. Our showrooms are designed to provide hands-on experiences, allowing customers to test a variety of instruments in a welcoming environment.

    Our passionate and knowledgeable staff, many of whom are musicians themselves, provide personalised advice and guidance to help customers find the right instrument. We pride ourselves on a customer-first approach, with no-pressure sales and a dedication to excellent aftercare, fostering trust and long-lasting customer relationships. Bonners combines competitive pricing with a high standard of service, creating an approachable and friendly atmosphere in their showrooms, which has earned us a strong reputation in the UK music industry.See more

  • email info@bonnersmusic.co.uk
  • call 01323639335
  • language https://www.bonnersmusic.co.uk

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