boultaudio.com

1.8
1.8 Based on 11 reviews

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Average Rating

1.8

/
5

11 Reviews

5 Star
17%
4 Star
0%
3 Star
0%
2 Star
8%
1 Star
75%

All Reviews

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Review Time

Ravi Sahu
Very poor customer service The company took an advance of Rs. 1000 for their Mustang watch but neit

Very poor customer service

The company took an advance of Rs. 1000 for their Mustang watch but neither letting me pay for the watch nor refunding the money.... Be careful with online buying now. I suggest go for trustworthy platforms like Amazon rather than these social media blood aucking bugs.

1
Date of experience: Apr 17, 2026
Ravi Sahu
Very poor customer service

Very poor customer serviceThe company took an advance of Rs. 1000 for their Mustang watch but neither letting me pay for the watch nor refunding the money.... Be careful with online buying now. I suggest go for trustworthy platforms like Amazon rather than these social media blood aucking bugs.

1
Date of experience: Feb 12, 2026
Ayushmaan Des.
I bought boult mustang earphones and it…

I bought boult mustang earphones and it is the worst thing i could have bought. I regret it so much. 1 week into the purchase its lid fell off... Can you imagine the earphones top falling out. i would carry it to gym and i dont know cause of sweat or what... it never fell nothing

1
Date of experience: Oct 05, 2025
Krishiv Gupta
Don't Waste Your Money - Boult is a Scam

I regret ever trusting Boult. These so-called “premium” Airpods are nothing but defective junk. From the first day, only the left earbud worked while the right one was useless. I thought a replacement would fix it — but Boult made me go through five replacements, wasting over a month of my time. Every single unit had the same problem.Their customer service is a nightmare — slow replies, delayed pickups, no proper support. I begged for a refund after so many failures, but they flatly denied it, hiding behind “company policy.” Basically, once they take your money, you’re stuck with faulty products.Boult doesn’t care about quality or customers — only about dumping cheap, defective products and trapping people in endless replacements. If you’re reading this, please don’t make the same mistake I did. Spend your money on a brand that values customers.Boult = Zero Quality. Zero Accountability. Zero Trust.

1
Date of experience: Aug 29, 2025
MC70
Poor Quality Headphones and Unsatisfactory Service

I purchased a pair of headphones that arrived faulty. Instead of receiving a replacement after returning them, they were repaired and sent back. Unfortunately, the quality was disappointing—the left joint broke after a short while, followed by the right joint. Overall, it has been a very poor experience both in terms of product quality and service.

2
Date of experience: Jul 30, 2025
Heywood Howard
Worest experience I have purchased…

Worest experience I have purchased earbuds one is not working no customer care support.no call or email id then what's was the use of purchasing boult product.#bbaudio (banboultaudio).

1
Date of experience: Jul 05, 2025
Celinda Clark
I bought an earbuds from their own…

I bought an earbuds from their own site.There is no refund I asked for replacement they took away my product I have not got the new product till now .It's been one month.One time they said that they will dispatch it within 72 hrs.After 72 hrs they are saying like they had an issue,they don't know when will the product be dispatched.Such a bad response from the company.Dont buy any product from this company.This is a genuine case.If any person of the Boult is seeing please look into this case

1
Date of experience: May 26, 2025
Randall B.
Great company for earbuds and other…

Great company for earbuds and other wearables!

5
Date of experience: Apr 23, 2025
HH56
Extremely disappointed with Boult…

Extremely disappointed with Boult Audio’s customer service.I purchased a pair of Boult earbuds that turned out to be defective, and I returned them for replacement. It’s been almost 2 months now, and every time I reach out to their team — whether on WhatsApp or through customer support — they give me the same generic response:"Your product is at the warehouse and will be dispatched soon."This has been the response for weeks now, with no tracking ID, no proper update, and no accountability.Despite being patient and following up multiple times, I’ve received no resolution, and they’re simply ignoring the issue now. Very poor post-sales service.I would not recommend buying from Boult if you expect after-sale support.Please look into this issue urgently.

1
Date of experience: Apr 11, 2025
Lavender Taylor
Worst Products

Very bad companyWorst productsMy earbuds didn't last 1 month evenNo customer supportNo warranty claim And rude response Complete waste of money and timeDon't buy any productsThey have got fake reviews on products on their site and great misinformation of products alsoBe aware

1
Date of experience: Jul 28, 2024

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