bsport.io

4
4 Based on 67 reviews

Founded in 2018 by Zakaria and Sofian, bsport embarked on a mission to empower studio owners to embrace their passion through innovative technology. From our offices in Barcelona and Paris, we've expanded our reach to serve over 3000 partners across more ...

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Average Rating

4

/
5

67 Reviews

5 Star
72%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
25%

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Review Time

Robin

Robin - top of the line support

5
Date of experience: Feb 02, 2026
Lauren
Thank you Sebastian from bsport

Sebastian was our onboarding manager and absolutely went above and beyond. Switching booking systems is stressful, but he made the entire process smooth and even enjoyable. He was incredibly responsive, always providing quick solutions and clear guidance. What really stood out was his professionalism combined with his genuinely cheerful, positive energy. He ensured we felt confident and excited about using the new system. Thank you!

5
Date of experience: Jan 09, 2026
Des Patterson
Sean is super helpful

Sean is super helpful, responsive, and a pleasure to deal with in navigating bsport back office. Always really appreciate his assistance, especially as someone who is not technically-minded!

5
Date of experience: Feb 25, 2025
MH94
Lydia has a particular approach and way…

Lydia has a particular approach and way of working that is so appropriate and timely for the technology we are using and the way we are communicating, plus all of us being different types of learners, absorbing info in different ways. Lydia always sends videos now and that is absolutely perfect because not only is the organisation able to accumulate its own 'help Centre', but it just makes the communication more stream lined. It is always a joy to receive her videos because they are clear and articulate and she has an amazing musical voice that commands your attention beautifully. Thank you

5
Date of experience: Feb 25, 2025
Clifford Carter
Excellent customer service

Superb customer service from Georgia. Always replies promptly to my chat requests and gives clear and concise instructions for solutions to any issues we encounter.

5
Date of experience: Feb 24, 2025
Marjorie Carter
Georgia goes above and beyond every…

Georgia goes above and beyond every time we ask for help whether it is something simple or complicated.

5
Date of experience: Feb 21, 2025
Becki Sanders
Awesome tool, great support

Bsports went out of their way supporting our specific platform and design needs. Helping integrate the platform into our current webdesign seamlessly with quick back and forth was great. Great experience!

5
Date of experience: Feb 21, 2025
Lindsay P.
A good help!

Quick help and answers from the chatGood solutions and follow-up for more complicated issuesAlways nice and politeProactive and available

5
Date of experience: Feb 21, 2025
Lindor C.
working with Bsport and Dominique

It's nice working with Dominique as my account manager. We just activated a new (2nd) membership and for me this is really difficult. She helps me a lot which I appreciate.

5
Date of experience: Feb 20, 2025
Doreen
Dominique is the best accountmanager you can get

Changing software is always a big challenge. Changing to BSport was no different. I was realistic and knew we would have plenty of challenges we would have to face. In our case more challenges than I would have wanted but with the fantastic guidance of our account manager ,Dominique, it all worked out in the end. She was and is helping us whenever we need to. She is always available and will solve whatever problem comes up. I do not know how we would've managed without Dominique. I trust that with Dominique by our side working with BSport will continue to be fine.

4
Date of experience: Feb 17, 2025

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Business Details

  • Founded in 2018 by Zakaria and Sofian, bsport embarked on a mission to empower studio owners to embrace their passion through innovative technology. From our offices in Barcelona and Paris, we've expanded our reach to serve over 3000 partners across more than 40 countries, with an active community exceeding 600,000 active members. Our journey has been bolstered by over €4 million in fundraising to date, amplifying our commitment to reshaping the fitness and wellness industry.

    At bsport, we offer an all-in-one marketing and management platform tailored for boutique fitness studios. Our comprehensive suite of tools supports partners in scaling their business by simplifying and automating essential operations, to personalise their marketing, and to seamlessly manage memberships, billing, and scheduling.

    Our mission is to alleviate the burdens of studio management, allowing owners to focus on what they love - nurturing their business and clients.

    Our growth is a testament to the devotion of our dynamic team of over 200 dedicated employees who are driven by the ambition to revolutionise the fitness world. The unwavering commitment has allowed us to offer technical and commercial excellence, crafting personalised solutions that prioritise customer satisfaction. We're all about active listening and tailoring our offerings to meet the specific needs of our partners.

    So connect with bsport today and be part of this incredible journey!See more

  • email support@bsport.io
  • language https://bsport.io

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