Review Time
this is the worse company anyone can ever use, so unreliable, bunch of liars, rude delivery guys. I have been waiting for my order since last 2 weeks, paid my tax and waited till today nothing. Shein needs a new logistic company to use because these are useless, incopentent liars.
This company doesn't reserve a single star and should receive a zero rating!It is impossible to reach them by telephone. Their number has changed and when I phone the new number, I am told that I'm number five on the waiting list. This happens five times in a row every time and then the line goes dead. When I phone the cell number given on their website a spam message appears on my mobile phone screen. Again, no response.I submitted the following details via email, but received an electronic answer stating that the order number isn't recognised.Order number: BUFZ6021066220YQ Skipper Reference number: BG-2402195ETR1SQG2PNEFDBANK Reference Number: 4NNBPX.VAT AND IMPORT DUTY PAYMENT OF R80-02 was done on February 29th.Where is my parcel????????I am still waiting for my parcel after paying the VAT and import duties two weeks ago.This company doesn't deserve to do business on the Internet or anywhere on the globe if this is the way they treat their customers.
Dishonest liars! I work from home, I'm always home. Yet Buffalo will always lie saying my collections are canceled because they made 3 attempts to contact me. Absolutely bull!!! Zero calls, sms, whatsapp, nothing. No one ever contacts you, the drivers are just lazy and lie saying they have tried to collect. I'm sitting with 3 parcels I'm battling to return to Shein since Nov2023! Almost 3 months of fighting with Buffalo, which is useless. Unfortunately I'm done with Shein until they get rid of Buffalo. Shein needs to wake up and see how awful Buffalo is and stop employing these useless, pathetic lazy LIARS!
I have a package that has been at the warehouse for more than 72hours and no information has been updated on the tracking site, when I request a live chat no one can assist me and when I ask questions the agents end the chat and I have to start from the beginning again.
If I could give them 0 star i would, Very incompetent service provider. I paid for my parcel on the 2nd of Jan, its now the 9th Jan 2024. They still say they have not received it. I email it to them as a "PDF" format several times, but still they will send a response saying, "please send POP as pdf format" Like what the hell do they need... So frustrating and disgusting service. I tried their whatsapp helpline its even more pathetic...
I have never been angry and disappointed with company like buffalo.. Last week Saturday on the 6th Jan I got a message that I requested a reschedule and I kept quite that time they have never called me today again I received the same message.. The sad part is I have been calling buffalo since on Monday the 8th Jan with no luck on parcel telling me I will get my order before the end of week . I called yesterday telling me today on Saturday today I get annoying messages that I requested a reschedule... how on earth will I request a reschedule if I have been calling wanting my clothes mare entlek buffalo e re tlwaela masepa
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