buffaloex.co.za

1.3
1.3 Based on 188 reviews

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Average Rating

1.3

/
5

188 Reviews

5 Star
6%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
93%

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Craig Scott
HORRIBLE, WORSE COMPANY, INCOPETENT BUNCH OF LIARS

this is the worse company anyone can ever use, so unreliable, bunch of liars, rude delivery guys. I have been waiting for my order since last 2 weeks, paid my tax and waited till today nothing. Shein needs a new logistic company to use because these are useless, incopentent liars.

1
Date of experience: Mar 14, 2024
Robin
Useless

I have received a message to make payment on my courier fees and it went off twice now I'm trying to get my refund but this useless company don't awnser emails or phone calls not to mention a WhatsApp that is not even responding to your questions

1
Date of experience: Mar 12, 2024
This company doesn't reserve a single…

This company doesn't reserve a single star and should receive a zero rating!It is impossible to reach them by telephone. Their number has changed and when I phone the new number, I am told that I'm number five on the waiting list. This happens five times in a row every time and then the line goes dead. When I phone the cell number given on their website a spam message appears on my mobile phone screen. Again, no response.I submitted the following details via email, but received an electronic answer stating that the order number isn't recognised.Order number: BUFZ6021066220YQ Skipper Reference number: BG-2402195ETR1SQG2PNEFDBANK Reference Number: 4NNBPX.VAT AND IMPORT DUTY PAYMENT OF R80-02 was done on February 29th.Where is my parcel????????I am still waiting for my parcel after paying the VAT and import duties two weeks ago.This company doesn't deserve to do business on the Internet or anywhere on the globe if this is the way they treat their customers.

1
Date of experience: Mar 11, 2024
danvalange1282
Dishonest liars

Dishonest liars! I work from home, I'm always home. Yet Buffalo will always lie saying my collections are canceled because they made 3 attempts to contact me. Absolutely bull!!! Zero calls, sms, whatsapp, nothing. No one ever contacts you, the drivers are just lazy and lie saying they have tried to collect. I'm sitting with 3 parcels I'm battling to return to Shein since Nov2023! Almost 3 months of fighting with Buffalo, which is useless. Unfortunately I'm done with Shein until they get rid of Buffalo. Shein needs to wake up and see how awful Buffalo is and stop employing these useless, pathetic lazy LIARS!

1
Date of experience: Feb 11, 2024
Elmo Fisher
This is a very bad company With very…

This is a very bad company With very bad service Shein should just use the other companies. I am sitting at work the whole day only to get message saying they attempted to deliver my package 📦.

1
Date of experience: Feb 01, 2024
Customer Service is POOR!

I have a package that has been at the warehouse for more than 72hours and no information has been updated on the tracking site, when I request a live chat no one can assist me and when I ask questions the agents end the chat and I have to start from the beginning again.

1
Date of experience: Feb 01, 2024
Lorna Morris
No more Shein for me.

I’m gonna stop buying from Shein if it means I am forced to deal with Buffalo. They are the worst.

1
Date of experience: Jan 30, 2024
Amanda Carter
42 MAILS AND 32 CALL LATER AND STILL…

42 MAILS AND 32 CALL LATER AND STILL WAITING AS THEY SAID MY ADDRESS OF 7 YEARS IS WRONG ACCORDING TO THEM YET I HAD DELIVERIES FROM THEM ALOT. THEY HAVE THE GEO SUBURB CODE WRONG. THEY AS DUMB AS A BRICK

1
Date of experience: Jan 13, 2024
Ethel Adams
Disgusting service

If I could give them 0 star i would, Very incompetent service provider. I paid for my parcel on the 2nd of Jan, its now the 9th Jan 2024. They still say they have not received it. I email it to them as a "PDF" format several times, but still they will send a response saying, "please send POP as pdf format" Like what the hell do they need... So frustrating and disgusting service. I tried their whatsapp helpline its even more pathetic...

1
Date of experience: Jan 09, 2024
Toby
I have never been angry and…

I have never been angry and disappointed with company like buffalo.. Last week Saturday on the 6th Jan I got a message that I requested a reschedule and I kept quite that time they have never called me today again I received the same message.. The sad part is I have been calling buffalo since on Monday the 8th Jan with no luck on parcel telling me I will get my order before the end of week . I called yesterday telling me today on Saturday today I get annoying messages that I requested a reschedule... how on earth will I request a reschedule if I have been calling wanting my clothes mare entlek buffalo e re tlwaela masepa

1
Date of experience: Jan 06, 2024

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