Review Time
Would give 0 stars if it was possible.Wrongly allocated my delivery 3 times in a week. Like honestly how bad must you do your job for stuff like this to happen??The courier from overseas literally sent the item within 6 days. Now its been at buffalos useless warehouse for over 10 days. Do NOT reccomend using these people so avoid if you can
Seeing everyone's reviews does not surprise me since I am in the same boat. This company should be banned from South Africa since a lot of people do order from Shein/Temu but shocking shocking how poor Buffalo's communication services are.. I don't have words.
Shame on you for even calling yourselves a courier company. You just a bunch of useless scammers stealing people's valuables and claiming they don't pick up the phone. What a useless shameless disgusting irritating irresponsible amateurs. Sies man
This is by far THE WORST COMPANY IN THE WORLD!!!!!!!!!! No customer service, poor communication and a general lack of service. They deliver TEMU orders, as a result of there service I will also not be buying from TEMU anymore. I ordered pruducts in April 2024. On 18, 20 and 30th May I paid the same taxes & VAT, because they would not release my package. They then returned my parcel to sender. I had the supplier resend the parcel but once again they wanted payment from buffaloex. I have sent countless emails, spoke to numerous agents after holding on forever, I have filled in refund forms and provided Proof of Payment. I have sent emails to each and every buffaloex mail address that I could find on the internet including HR out of utter desperation. No response, no parcel, no refund. They are the worst most unhelpful, incompetent service providers in the world!!!!!!!!! The whatsapp number takes you to the refund form download, and nobody attends to that either.
They use skynet for delivery. they say al parcels was delivered. only one was delivered. after 9 calls with average of 10min. to skynet . still no answer where my parcel which they scanned at the delivery station is. Was supposed to be delivered yesterday.BUFZA6071894016YQ.
Hi ........., a delivery attempt was failed because of Delivery Failed.. Click link to schedule next delivery. Most frustrating SMS they send with no explanation. I have made numerous calls to their call centre and spoke to several friendly agents, but NO luck. This is the worst service I have received from a courier company in quite a while, especially considering that I receive deliveries from a range of courier companies on a weekly basis. Buffalo are the first one to just never find our place...
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