buffaloex.co.za

1.3
1.3 Based on 188 reviews

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Average Rating

1.3

/
5

188 Reviews

5 Star
6%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
93%

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Zelyee
Buffalo are dishonest

Buffalo are dishonest! Full stop! You can't tell someone you're going to do something & then NOT do it! Tuesday 8th October @ 7:42am - SMS - Your parcel will be delivered within 48hrs. Tuesday 15th October 16h35pm. Still waiting for parcel!

1
Date of experience: Oct 08, 2024
Chris R.
I have been waiting for my order since…

I have been waiting for my order since yesterday the delivery guy called and told me he doesn't deliver on my area he will give it to someone who delivers around my area . Today morning when I tracked my status my parcel have been returned to the warehouse and I called him again he's so rude . Till now I have not yet received my parcel . It's still at ware house I have tried changing my addres there times

1
Date of experience: Oct 08, 2024
Ultan
Their customer service is bad!

This is the worst experience ever, my delivery was reported that it had failed and when I called in I received the worst customer service the person was rude and ended the call before I could finish talking I am terribly disappointed and would not advise for anyone to continue working with this company. I still haven’t received my parcel after 3 days of being told to expect it on the day I called or the day after it. Terrible service, they don’t even deserve that one star

1
Date of experience: Oct 02, 2024
Liam Wright
If I could give 9stars I would..

If I could give 9stars I would... I'm super amazed at how quickly my parcel arrived. The packaging was so secure, ensuring the items were undamaged. They kept me updated throughout the entire process. Highly recommend!!!

5
Date of experience: Sep 27, 2024
Sienna S.
Feedback from TEMU: thanking me for bringing to their attention and will do their utmost to resolve

I think I accidentally deleted my first post. To the point: They wanted my ID, 3 months bank statements, and proof of address before I could get my parcel.After emailing Buffalo and Temu 600 times, I received an email from "Anon."-------------------------------------------------------------Good day, Although your parcel has cleared through customs, the Customs Border Control Unit has stopped this consignment for a routine physical inspection. A consignment is made up of bags, on average between 14 and 25 bags, which may consist of about 800 and 1000 smaller parcels, and your parcel is one of them. Our clearing agents are in the process of submitting the documents required in order to get the consignment released, and we will advise as soon as we have any further feedback. Unfortunately, the inspection can take ±10–15 days to complete, so delivery of your parcel will be delayed until we receive the release from Customs. We thank you for your patience and understanding.------------------------------------------------------------And there we are at the moment. I am going to get on to Temu to improve their courier services, and I hope you guys will too. The more complaints they get, the better. Thanks, Ness

1
Date of experience: Sep 25, 2024
Emma T.
5 Star Service

After reading such bad reviews and having placed my first order with Temu, I felt very nervous. Thankfully, I had no need to worry at all. I placed my order with Temu on 3 September and delivery was estimated between 10-26 September. I had notifications throughout the entire process with delivery being today, 12 September. I also live in an outlying area so very happy with Temu and Buffalo service.

5
Date of experience: Sep 12, 2024
Rebecca
The driver collected my parcel for a…

The driver collected my parcel for a refund from Temu in September. The parcel is missing, it seems like someone stole it, as no one from buffalo management calls me back after leaving numerous messages.

1
Date of experience: Sep 12, 2024
Onomaus92
Useless

If I could give - stars I would. My package has been to from JHB DC to VAAL DC back to JHB DC back to the VAAL DC and now again to JHB DC pass my house 3 Times as I live 15km from JHB DC. And when I call them all they can say is they are sorry but keep promising I get it first I get promise I get it Thursday or Friday this week now I am being told Monday Tuesday next week. I wonder if I call Monday I be told no Wednesday Thursday. I think it time we all try and contact temu and make them understand they need someone new. Or better yet we stop ordering

1
Date of experience: Sep 11, 2024
Wilbur
They stole my return order

They stole my return order, their driver picked up my return order and they cancelled the return with Shein. When I enquired they said I must ask Shein to make other arrangements. I asked them to return the clothes and they ignored my emails and never returned my clothes nor refund. Thieves

1
Date of experience: Sep 09, 2024
ElShinoo7354
Worst delivery company I have ever…

Worst delivery company I have ever experienced, delays for delivery, a lie stating I requested a change to the delivery date, and rude responses to my emails, or they were simply ignored..Stay away from them..

1
Date of experience: Sep 09, 2024

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