cadentgas.com

3.3
3.3 Based on 520 reviews

At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses....

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Average Rating

3.3

/
5

520 Reviews

5 Star
55%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
40%

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Review Time

Waldo
I could smell gas at my front door so…

I could smell gas at my front door so rang Cadent. They came out within the hour. The engineer, Basil, was very informative about what was going on and what was going to happen. Myself and my 10 year old were both reassured and calmed by him.He ensured the leak was stopped and helped make the next steps happen.Very happy with Cadent. Thank you!

5
Date of experience: Jul 21, 2025
Nate B.
I am ultra impressed with this service.

I am ultra impressed with this service.Arrived & fixed within the hour. A very polite & professional man attended at our home carried some checks, sourced and repaired the leak giving very good & practical advice. Wonderful! Thank you

5
Date of experience: Jul 18, 2025
N4VUD
Rubbish

None stop roadworks with no one working. No wonder the UK economy failing when nothing can move.

1
Date of experience: Jul 16, 2025
Celestia Walker
Above and beyond

A Cadent engineer visited my mother in laws bungalow to install a cooker isolation switch.A very professional experience, the gentleman went above and beyond to get the job done, he is an asset to your company, thank you Nick Daley, much appreciated.

5
Date of experience: Jul 16, 2025
VC91
Done a good job

The fellas friendly and just got on with the job and cleaned up afterwards, very happy with the service

5
Date of experience: Jul 16, 2025
Rich Turner
Excellent Emergency Service

Engineer arrived on time, did a very thorough check all around the house , kitchen, boiler. Meter. Detected very minor leaks around boiler and worked very hard to seal them. It took several attempts and he finished the job. Excellent thorough professional service !! Highly recommend!

5
Date of experience: Jul 16, 2025
Emil J.
Good customer service

Very good customer service, picked up my old washing machine drum.

5
Date of experience: Jul 16, 2025
Sam Sanders
Friendly, speedy and professional

I reported what I thought was the smell of gas and an exposed pipe. Cadent arrived within the hour, thankfully it was not a gas leak. The gentleman did not shame me, explained it is always better to be safe and to not hesitate to contact again if I smell anything gas like. He did happen to find a leak over the road so it was not a wasted trip.

5
Date of experience: Jul 16, 2025
Darby Butler
Very good

Their assessment guy was out in under 40 minutes he worked out the leak being from somewhere unusual. Because it was unusual he checked next door neighbours one of whom has a similar leak. The fixing team were out fast. They dealt with aging infrastructure quickly and efficiently and were friendly and polite.

5
Date of experience: Jul 15, 2025
Kara Harris
Great company, highly recommend..

The speed in which they came was unbelievable, they were with me within the hour. The engineer worked so professional which made me feel at ease. Would recommend this company to anyone.

5
Date of experience: Jul 15, 2025

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Business Details

  • At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.

  • language https://cadentgas.com

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