cadentgas.com

3.3
3.3 Based on 520 reviews

At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses....

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Average Rating

3.3

/
5

520 Reviews

5 Star
55%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
40%

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Review Time

Helena
The engineer Matt arrived just over…

The engineer Matt arrived just over half an hour after I reported smelling gas in my house which i was relieved about as i thought it would be a couple of hours before anyone turned up. He was friendly, thorough and told me what he was doing every step of the way. He found out the problem straight away which turned out to be from next door so he checked that house too. He didn't leave until he was happy that everything was sorted and no gas was leaking. I was very relieved and felt safe.

5
Date of experience: Jul 14, 2025
Helene Walker
A Very professional visit

The visiting engineer was most professional and kept me aware of every action.

5
Date of experience: Jul 14, 2025
Derick Parker
Cadent.gas..Excellent Service

Prompt service .keeping us updated on what was wrong and repair timescale which was excellent. Very nice team who had time to answer questions. and offer any help that was perhaps necessary regarding heating and cooking etc.

5
Date of experience: Jul 12, 2025
Randolph Price
you give a time when roadworks will…

you give a time when roadworks will finish then because your worker are so useless and slow your just add time what to what ever hold ups you want.i though seven trent were bad but beat then hands down by a mile.

1
Date of experience: Jul 11, 2025
Agnes Butler
The gentleman who came I think his name…

The gentleman who came I think his name was Jaray was very helpful. He found where the gas was leaking and taught me how to turn the gas off as there was a switch underneath the hob that I did not know of. Highly recommend this man and his company 'Cadent'.

4
Date of experience: Jul 10, 2025
Cecilia
Excellent service

The gas engineers were both very professional and explained everything very clearly to me when conducting a fumes investigation. They both gave me good advice and reassurance.

5
Date of experience: Jul 10, 2025
CallMe_Youyou
It's a bad joke

These closed the North Pole Road ( W10 ) days ago, but NOT even a single worker is there. It's bad joke!

1
Date of experience: Jul 09, 2025
Damian Declercq
Quick and efficient and super helpful

5
Date of experience: Jul 09, 2025
Micah A.
They came out within an hour of me…

They came out within an hour of me calling them. The engineer knew what the problem was straight away and turned the gas off. He gave us a hot plate because we couldn't use our cooker. He was very friendly and helpful. We were very impressed with the service.

5
Date of experience: Jul 08, 2025
5 stars service

5 stars service from very reliable company.I asked Cadent about upgrade of gas supply to higher capacity. Communication was good. It was easy to reach their customer support. Some things you can easily do online. When it comes to actual work - the schedule was agreed month in advance. Then everything went strictly according to the schedule.Work included - digging trench about 20 m long, new pipe, new meter box and reinstating pavement blocks and concrete on the pavement. Majority of the work was paid by Cadent as free will. Cadent's engineer Tom called few days in advance. He was always helpful. All questions answered. Big thank you to Tom and his team.I wish other companies are on the same high level.

5
Date of experience: Jul 07, 2025

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Business Details

  • At Cadent our job is to connect customers to the gas they use – whether its homes, factories, shops or businesses.

  • language https://cadentgas.com

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