Review Time
I would not recommend anyone to buy from this company . Poor quality product- shoes are uncomfortable and don’t fit- sizes stated are not right size ( EU 39to40 is more like EU 37 and not even that . The customer service is nil/ they have trained lines they will repeat without listening to your request(like trained robots with few lines to repeat ) they will ask for pictures and proof and than only to not help you. Forget about exchanges. Returns wouldn’t happen to begin with. All is only show and tell with prices that don’t match the quality , service. They will tire you out till you give up frustrated . This company will not care for you after taking your money.
I’ve been a Camilla customer for close to two decades. I first discovered them in London at Selfridges and have been supporting the brand since . Recently, I’ve been disappointed with the quality of the fabric, silk was not silk and jersey was not jersey.I tried to return the latter after being on holiday for six weeks (the parcel arrived after I’d left ) and was given a standard reply. I would caution anyone ordering online as there has been quite an inconsistency in the quality of product recently and customer service leaves a lot to be desired . I tried email twice and phone line once only to get the same stock reply.
CAMILLAS are an absolute scam. The material of the items is horrendous and they absolutely refuse to give you your money back or provide you with a return address. I realised I had made an error of judgement ordering from them within an hour of ordering and they refused to cancel my order. How are they still being allowed to trade.
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CAMILLA AND MARC is an Australian women's fashion label launched in 2003 at Australian Fashion Week by Sydney-based brother and sister Camilla Freeman-Topper and Marc Freeman.
