cancun-shuttle-transportation.com

4.1
4.1 Based on 201 reviews

eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacatio...

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Average Rating

4.1

/
5

201 Reviews

5 Star
63%
4 Star
14%
3 Star
4%
2 Star
4%
1 Star
15%

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Review Time

Thiago Marques Gabriel
Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was

Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance.

Support was unhelpful, and I had to pay for a taxi myself.

They initially agreed to refund but then stopped responding completely.

Very unreliable service. Avoid.

1
Date of experience: Apr 01, 2026
Thiago Marques Gabriel
Service not provided

Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance.Support was unhelpful, and I had to pay for a taxi myself.They initially agreed to refund but then stopped responding completely.Very unreliable service. Avoid.

1
Date of experience: Mar 28, 2026
DO NOT BOOK WITH THIS COMPANY!!

DO NOT BOOK WITH THIS COMPANY!!I prebooked our pick up from Cancun airport. We met up with the representative on the ground when we landed. He told us it would be about 10 minutes. After 45 minutes he told us no driver was sent. After 50 minutes he told us to take a cab because there was no driver even coming. The company won't even answer me now as I have requested my money be returned as they did not provide any service. FRAUD!!

1
Date of experience: Mar 16, 2026
I have rated this as a three because we…

I have rated this as a three because we had a very negative experience at our pick up from the airport and then positive experience on our way back to the airport

3
Date of experience: Mar 11, 2026
Andrea
We needed to be picked up the day…

We needed to be picked up the day before our flight, it was easily arranged with a phone call. Once the transfer was confirmed, an email was sent to me immediately. Payment through the link was easy and a confirmation email was sent. Everything was handled with ease.

5
Date of experience: Mar 11, 2026
Sherry
Great experience

Great experience once I was able to pay. Issues on both sides. Very friendly representatives and easy to find. The driver was very nice and polite. I did not wait for the van. Drive was great. Thank you for the great service.

4
Date of experience: Mar 09, 2026
Rocio Lizbeth Rioja Delgado
Good service!

5
Date of experience: Mar 07, 2026
Velma Davis
We waited over an hour and did not get…

We waited over an hour and did not get picked up although we text several times.

1
Date of experience: Feb 22, 2026
Hector Manuel Ymiquez
The friendly staff

The customer service, friendliness and knowledge were outstanding. I just hope they are at the airport on time and the same vibe carries through.🙏

5
Date of experience: Feb 19, 2026
Ivan Urrutia
Estafa

Estafa, no contestan y se quedan con tu dinero. No reserven con ellos. LADRONES!!!! Scammers, they don't answer and they keep your money. Don't book with them. THIEVES

1
Date of experience: Feb 16, 2026

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Business Details

  • eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacation in the best way possible.

    On board recent model vehicles carefully inspected and highly trained personnel, eTransfers guarantees your satisfaction and security in your transportation to any of our destinations in Cacún and the Riviera Maya, such as: Playa del Carmen, Akumal, Puerto Juarez, Puerto Aventuras, Tulum and much more.See more

  • email bookings@etransfers.net
  • call +529989800259
  • language https://www.cancun-shuttle-transportation.com

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