cancun-shuttle-transportation.com

4.1
4.1 Based on 201 reviews

eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacatio...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

201 Reviews

5 Star
63%
4 Star
14%
3 Star
4%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Burt Cooper
Worst experience with shuttle ever…

First of all waiting time was supposed to be minimum. We paid extra for premium and waited 30 minutes, others came later and somehow got a shuttle sooner… no flight monitoring you have to check in when you get there. They have no idea if you’re there or not. NO discount coupons as advertised no amenities no courtesy stop because the driver didn’t speak ANY English. No water for a 40 minute shuttle AND the final straw a last-minute change from a eTransfers Shuttle to another company shuttle Smile&Go with no notice. The driver was rude and didn’t respond to our attempts to communicate with him.

1
Date of experience: Jun 28, 2024
Shelley
Horrible customer service Due to Hurricane we had to cancel our…

Due to Hurricane we had to cancel our trip and they didn’t refund us back

1
Date of experience: Jun 28, 2024
Ernie Baker
On time and safe

On time and safe

5
Date of experience: Jun 26, 2024
Gwen W.
Great experience

Great experience. Driver was great and customer service prior was excellent. 1st class!

5
Date of experience: Jun 26, 2024
Chazz P.
Stop Worrying . With eTransfers, “ you are in good vans”

I became sick with a virus. Called ETransfers from my hospital bed. And canceled my Cancun shuttle trip. ETransfers told me to let them know when I was coming back to Cancun and my shuttle would be waiting. Great customer service. Water and beverages always available when you board the shuttle. Clean vehicles, great drivers. They find you at the airport quickly!

5
Date of experience: Jun 25, 2024
eTransfers Recent Trip to Playa del Maya

This was the second time we've booked with eTransfers for our Cancun trip. We had an excellent experience with eTransfers during my recent trip. From start to finish, their service was seamless and reliable. Booking online was straightforward and quick, and their communication was clear and timely. The drivers were punctual, courteous, and knowledgeable about the area, which made my transfer comfortable and stress-free. The vehicle was clean, comfortable, and well-maintained, ensuring a smooth ride to my destination. Overall, eTransfers exceeded my expectations with their professionalism and efficiency. I would highly recommend them to anyone looking for reliable airport transfer services.

5
Date of experience: Jun 05, 2024
Juniper
First time to Cancun Transfer Experience

Scheduled thru the website for our group of 15 roundtrip from Cancun airport to resort. Good email communication, provided clear instructions on where to go, identifying driver and staff. Also had to make a small change and did speak with a representative on the phone also very prompt and pleasant, good communication. On the day before pick up also reminders and confirmation of pick up location, and the day off as well. Each of the drivers were very pleasant and also drove quite safe. Overall have recommended and will use again.

5
Date of experience: Jun 02, 2024
Frankie H.
Not very friendly

Not very friendly. The shuttle was on time and we didn't have any cash left over as Cancun locals are very very aggressive in wanting tips. After having tipped for everything the entire trip we had no cash left and the driver didn't like that. So he didn't turn on the AC as punishment

3
Date of experience: May 29, 2024
Cameron Brooks
Driver was super friendly and…

Driver was super friendly and informational.

5
Date of experience: May 28, 2024
Victor Watkins
Good price and translation time.

5
Date of experience: May 28, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacation in the best way possible.

    On board recent model vehicles carefully inspected and highly trained personnel, eTransfers guarantees your satisfaction and security in your transportation to any of our destinations in Cacún and the Riviera Maya, such as: Playa del Carmen, Akumal, Puerto Juarez, Puerto Aventuras, Tulum and much more.See more

  • email bookings@etransfers.net
  • call +529989800259
  • language https://www.cancun-shuttle-transportation.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More