Review Time
WE WERE SO LOST AND SO BEHIND DUE TO BEING STOPPED AND HAVING TO HAVE ALL 6 BAGS SEARCHED. THEY WERE VERY UNDERSTANDING AND STILL MADE ARRANGEMENT TO GET US TO OUR RESORT.ALSO, MY BROTHER FLEW IN ON A DIFFERENT AIRLINE THAT WAS ON THE OPPOSITE SIDE OF THE AIRPORT ( WE DIDNT KNOW ). THEY CALLED SOMEONE ON THAT SIDE TO MAKE SURE THEY WERE ABLE TO SPOT HIM AND BROUGHT HIM OVER TO US ( AN EXTRA CHARGE OF $7 ) BUT WE WERE VERY GRATEFUL THEY DID THAT FOR US !
I highly recommend Etransfers Shuttle. I called them less than 24 hrs for an earlier pickup time due to flight changed. They were super helpful and changed it for me within seconds. They have a distinctive stall right outside of the gate and friendly staff who verified my booking and ID. Then we were directed to the our private shuttle van. On the departure day the driver came on time and we got there about 3 hrs prior to departure time. Overall very smooth and eased our stress as it’s our first time visiting Mexico. I’ll definitely use their service again when I visit Mexico next time!
If I could give you ZERO stars I DEFINITELY would!!! Your company is deceitful to say the LEAST. I booked online for an individual roundtrip transfer for 79.99. Once I arrived and located the agent, he informed me that a car was not available for 2 hours minimum. He instructed me to call and cancel my reservation. He said they could not do it at the counter. So he then brought another company’s agent to me and said they have a car right now for $175. So we went back and forth because at this point I knew I was being scammed. I talked her down to $80 just so I could get to my resort. Your rep kept trying to get her to stop talking to me because I was telling that that this was a scam and I was not paying that. I said to her, “why is he telling you what to do I thought you don’t work for him?” So I paid ($80) cash mind you. She then had me and another couple follow her around the building at this point I thought “am I about to be a victim of human trafficking”! I was so nervous that I texted my family to tell them what was going on and I turned my video on. WELL SHE WALKED US BOTH STRAIGHT TO TWO “eTransfers” CARS THAT WERE WAITING IN THE BACK. See my profile picture of the tag. SMDH. PLEASE ANYONE READING THIS DO NOT USE THIS COMPANY!!!
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eTransfers is a company specialized in offering Cancun Airport Transportation, providing security and comfort for all passengers. With more than 8 years in the travel industry, eTransfers is an avant-garde company that will allow you to start your vacation in the best way possible.
On board recent model vehicles carefully inspected and highly trained personnel, eTransfers guarantees your satisfaction and security in your transportation to any of our destinations in Cacún and the Riviera Maya, such as: Playa del Carmen, Akumal, Puerto Juarez, Puerto Aventuras, Tulum and much more.See more
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