carelink24.org

4.5
4.5 Based on 101 reviews

For many elderly or vulnerable people, remaining in their own homes is essential to their quality of life. Carelink24 exists to ensure that no one is forced to live day-to-day with the fear that something might happen that threatens their well-being. We ...

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Average Rating

4.5

/
5

101 Reviews

5 Star
82%
4 Star
5%
3 Star
3%
2 Star
1%
1 Star
9%

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Review Time

Mason Butler
Carelink24 gives Peace of Mind

Since having a Carelink alarm at my parents’ home, I have had peace of mind that if they have a medical emergency, I will be contacted and can go and help them. When my father fell in the garden and broke his hip, Carelink called me to say that he’d pushed his alarm and was not responding. Once at my parents house, I stayed in the garden with my father, while my mother was talking to Carelink, who reassured her whilst they called an ambulance for my father. Now my mother is on her own, I know she can call for help if need be, as she can push her alarm. My mother is elderly and has a brain tumour. When her phone system was updated to digital, Carelink were very helpful in advising me about an alarm base which will work in a power outage and suits the new digital system. I have ordered one today, and again feel that my mother is being looked after when she needs help. Thank you Carelink 24!

5
Date of experience: Jan 02, 2024
Ernest Scott
The young lady was really helpful and…

The young lady was really helpful and supportive helping me make up my mind as to the best solution for my mother. It was quick and simple to follow.

5
Date of experience: Dec 19, 2023
Staff very helpful

5
Date of experience: Dec 14, 2023
boolapin
Prompt delivery. Compact unit with easy to follow instructions on how to setup. Useful information

Prompt delivery

5
Date of experience: Nov 27, 2023
Joelle Johnson
Fast efficient service

Good professional experience, easy to set up, nothing too much trouble when asked something. I only cancelled my service because I no longer need it. I would recommend this company for anyone who lives alone.

5
Date of experience: Nov 23, 2023
Anna Dean
Great equipment and fast delivery

5
Date of experience: Nov 21, 2023
Mehitable M.
The first carelink box you sent didn’t…

The first carelink box you sent didn’t work and I wouldn’t connect with the pendant. Another box came yesterday and still won’t work with the pendant so waiting for a new pendant to arrive. My mum really needs this to be working!

1
Date of experience: Oct 27, 2023
Rembrandt S.
Excellent advice

Adviser on the phone was very helpful and knowledgeable. He gave a very good explanation of how the alarm system works and of the different types of systems available. The alarm itself was very easy to set up and to test.

5
Date of experience: Oct 26, 2023
Tristan Fisher
Excellent first impressions

My elderly aunt had only had the alarm for 2 days when she fell. Instant response. Carelink24 called paramedics and she was taken to hospital. Also phoned my brother and myself to inform us of situation, as we live a long way from her. First impressions very good

5
Date of experience: Oct 26, 2023
Aidan
Easy to install

Easy to install. Peace of mind when I go out and my husband is on his own. I know that there is someone available at all times.

5
Date of experience: Oct 09, 2023

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Business Details

  • For many elderly or vulnerable people, remaining in their own homes is essential to their quality of life.

    Carelink24 exists to ensure that no one is forced to live day-to-day with the fear that something might happen that threatens their well-being. We are a national provider of a high-quality Carelink alarm service with a 24-hour response team on hand to help you, or your loved ones, any time they need it. At Carelink 24 we believe that peace of mind should be available to everyone, no matter what their situation. A Carelink alarm is the ideal link between a vulnerable person and that can help.See more

  • email hello@carelink24.org
  • call 08000076247
  • language https://www.carelink24.org

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