Review Time
We were very pleased with the installation of our new cat flap. The fitter was cheerful and efficient. He engaged with us, asking about our cats. The cat flap was fitted quickly and looks great, complete with sealant around the frame, a detail we weren’t expecting. There was no residual mess. All in all, a thoroughly professional and excellent service from the initial quote, through pre-installation support, to the actual installation.
Sarah and CJ were fantastic. Not only were they the most cost effective, the service was faultless from start to finish. Cat Out Of Glass clearly love cats and go out of their way to be helpful. The fitting was seamless and also completed extremely quickly. Highly recommend!
From start to finish Sarah and CJ at Cat out of Glass were absolutely brilliant. Emails were replied to really quickly and the whole process was well explained and smooth, wish we had got our cat flap done years ago!Sarah keeps you informed throughout the process and CJ is polite, friendly and professional and does a brilliant job of installation. Would recommend Cat out of Glass to anyone looking to get a cat flap installed. Thank you both!
Never thought I’d be saying this but I thoroughly enjoyed getting our cat flap installed! Exemplary service from start to finish, from booking with Sarah all the way through to measuring and installation by CJ, who is a really lovely person to have around. It’s a shame I don’t need more any cat flaps installing!
CJ and Sarah are a such a delight to deal with. The whole process was smooth, quick and easy. The quote was extremely reasonable and the level of knowledge and skill CJ has is fantastic. If you need a catflap put in glass do not go anywhere else!!
What an outstanding company. Absolutely EVERYTHING was top-rate. Sarah in the office was lovely and communicated in a clear, friendly way at every step and CJ, who installed the flap, was a star. Loads of help and advice throughout and the cats have started using the flap immediately so we couldn’t ask for more. Cat Out Of Glass are fantastic.
Our cat flap door required the glass removing and replacing with a custom piece of glass with the skeleton fitted until the bottom section of the door.We had many questions and the lady who was in charge or responding to requests, Sarah, was very prompt and thorough in talking us through all of our options for the cat flap, the door and timings.This was then backed up by CJ who fitted our cat flap - clearly an experienced professional and cat person himself, he was incredibly friendly and great at answering my intrigue in the process.They also sell (at below RRP) and install microchip/WiFi with app pet flaps and are knowledgeable about getting them up and running and introducing your pet to them which was very helpful.Highly recommend Cat Out of Glass, and can personally vouch that their pricing was the most competitive for what we needed (higher level of complexity) as we had four other quotes prior to selecting them.
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As cat lovers ourselves we understand how frustrating it can be to have to open a window or door for your cat at an inconvenient time – the constant scratching and meowing at the door.
Perhaps you have just have recently moved home, bought a new kitten or have rehomed a rescue and your cat is used to the freedom a cat flap brings them?
You can rest assured that you are in good hands. Great pride is taken in our level of customer service. We respond to all enquiries promptly, survey & install as quickly.
You can relax in the knowledge that your pet has access to the outside world.See more
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