championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

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Review Time

Eric HAMPTON
They were prompt

They were prompt, very professional, and did an excellent job!!!

5
Date of experience: Feb 28, 2019
CASSANDRA WRIGHT
Champion originally installed a few of…

Champion originally installed a few of my windows 10 years ago and I was pleased with the work. I had a fire in 2018 and had to have all my windows replaced. The contractor tried to duplicate what Champion had done to no avail. I contacted Champion and the representative, Jennifer Bell, came to my home and gave me a quote. She was professional, personable, funny, and honest. I truly appreciated her candor and assistance. When an unforeseen issue arose, Jen contacted me right away and explained my options. Once my windows arrived and the guys came to install, they too were professional. They called ahead of time and even notified me they'd be a little late because there was a car on fire on their route to my home. When they arrived at my home, they were respectful and asked immediately if they should remove their shoes. They explained how long installation should take and encouraged me to ask questions along the way. I returned to work and felt very comfortable leaving my home in their care. Before leaving for the day, they called and told me of the progress and what would be done the next day. When I returned home everything was just as I left it. The job took a little longer than expected because of what was done with one of my windows from the previous owner. Champion (Larry) went above and beyond to match up the soffit piece that needed to be replaced and installed it professionally. Larry actually took the time at Champion to bend the soffit so it matched up even better. I can hardly tell the difference between my original old white soffit and the piece they used as a replacement. THANK YOU!The look of my windows is amazing! The installation was professional and to say I'm pleased is an understatement.Jen Bell and the Champion team were excellent and the craftsmanship was impeccable!Thank you Champion for making my home's exterior look even more beautiful!

5
Date of experience: Feb 28, 2019
David Croft
Joe Croke was the reason behind our…

Joe Croke was the reason behind our windows. He made it so easy to make the choice and to pick champion windows. Once the windows went in there was absolutely no question that we made the right choice Joe contacted us and even came over to make sure the windows were right and we were happy. Joe Croke Scottish is truly the reason why we will buy more windows in the coming year .

5
Date of experience: Feb 28, 2019
Sharon
Was apprehensive about having a new…

Was apprehensive about having a new patio door installed. Got an estimate from another company and it was completely out of my price range. One of my neighbors recommended Champion and after meeting with the representative, I ordered a patio door and two smaller windows with privacy glass. (Less than the cost of just the door from the other company!) I was worried about changing the windows because some of them were hard wired to my alarm system. That turned out to be an easy fix with the alarm company. I can't put into words how impressed I am with the quality of the windows and door, but also with the professionalism and neatness of the installers. They cleaned up everything. I just ordered windows for the rest of my home!

5
Date of experience: Feb 28, 2019
Jenny
Overzealous Sales

We appreciate your long-standing reputation of quality window products, however we can't say the same for your customer service. We had a representative out last week for an estimate on new windows. We were prepared with research and questions, however we already had planned to get estimates from other companies as well. Our sales rep stayed close to 3 hours, despite us telling him numerous times we were not looking to purchase that day. Putting us on the spot by calling his supervisor / manager who then tried to pressure us further. This same scenario happened once before with another company and this sales tactic does nothing but distance us. Definitely not the way to earn our business. Then, we received 4 calls from your marketing team within days after that, asking about what projects we're interested in. I asked to be taken off the call list and was told it takes 90 days. Unacceptable!

2
Date of experience: Feb 23, 2019
John Mack
It was a great experience

It was a great experience, the tech that did the install was very knowledgeable and all my issues were taken care on the spot.

5
Date of experience: Feb 11, 2019
Mollie MORRIS
Very professional and considerate

Their work is extremely well done. We could not be more pleased.Very professional and considerate. Explained to us what they were doing. Respectful of our property.

5
Date of experience: Feb 01, 2019
Richard Peterson
Spoke with Nikki today about a window…

Spoke with Nikki today about a window replacement. Within 5 minutes she had the information and scheduled the replacement order. Nikki was very willing to satisfy a customer [me]!

5
Date of experience: Jan 31, 2019
Anonymous
Sales representative was some what…

Sales representative was some what unsure with some of his responses.

4
Date of experience: Jan 28, 2019
GREG Woodin
TOP NOTCH!!!!…

very good people showed up went to work very well planned days for work schedule !!!!!!! GREAT GUYS!!!

5
Date of experience: Jan 28, 2019

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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