charcol.co.uk

4.9
4.9 Based on 217 reviews

John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing i...

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Average Rating

4.9

/
5

217 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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Kirtin Hingu (+ his team) at John…

Kirtin Hingu (+ his team) at John Charcol were a dream to work with, guiding us seamlessly through the process of purchasing a mortgage for our new home. They were professional, patient with all of our questions and kept us fully updated every step of the way. Appreciate all their help and support through this process.

5
Date of experience: Oct 31, 2025
Jacob
Arranging Mortgage

My family have used Penny from John Charcoal to arrange numerous mortgages throughout the years and now I had the pleasure to have Penny arrange a mortgage for myself as well. Penny made it a simple and smooth a process as can be and I will definitely recommend her to anyone I know looking for a mortgage.

5
Date of experience: Oct 31, 2025
khadeem duncan
Excellent service all round

Excellent service all round. Harris and Meg were extremely helpful and supportive.

5
Date of experience: Oct 31, 2025
Holly Featherstone
Louise Keating - Superstar!!

We worked with Louise Keating as our mortgage advisor for our first home, and she was absolutely amazing! She made the whole process so much easier to understand, explaining everything clearly and answering all our questions (no matter how many we had). She was always friendly, professional, and super helpful from start to finish. We honestly couldn’t have done it without her and would definitely recommend her to anyone looking for mortgage advice!

5
Date of experience: Oct 30, 2025
Angela beattie
An outstanding broker Andrew…

An outstanding broker Andrew Smith,thankyou for everything you have done for us and the company too michael beatties mam thankyou so much,highly recommend this company A* 😀

5
Date of experience: Oct 30, 2025
Georgia
Absolutely amazing!!

I can’t recommend John Charcoal enough, especially Shaahid and Zerena. They were absolutely brilliant throughout the process of myself and my partner buying our first home. The process was simple and they made it very easy for me to understand. They kept us fully updated throughout the process and we were informed throughly throughout each step. Highly recommend them and we are extremely grateful for their services.

5
Date of experience: Oct 28, 2025
Yida Xiong
Georgia is great

My friend referred Georgia to me. She was super helpful and responsible! As a first-time buyer, she has made my journey easier and provided a lot of insightful knowledge!! Would absolutely recommend :)

5
Date of experience: Oct 23, 2025
Gavin Minty
V helpful

V helpful, competent, will use again. Worked with Jessica- was recommended by a friend and will recommend to my other friends!I also was grateful to John Charcol offering a full refund a couple years ago when the product fell through, no fault on either side

5
Date of experience: Oct 20, 2025
Mrs Green
John Charcoal brilliant with…

John Charcoal brilliant with communication, I had Chelsea and Zerena and honestly as I first time buyer I could not recommend enough they were cooperative always there if I had any questions and I am very happy I went with John Charcoal Thanks again to Zerena and Chelsea

5
Date of experience: Oct 20, 2025
Rory Fisher
John Charcoal are just brilliant

John Charcoal are just brilliant, professional great with communication and a trust that they are finding be the best deal. I couldn't recommend them more highly.

5
Date of experience: Oct 17, 2025

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Business Details

  • John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.

  • language https://www.charcol.co.uk

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