charcol.co.uk

4.9
4.9 Based on 217 reviews

John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing i...

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Average Rating

4.9

/
5

217 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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Rebecca Mcketty - highly recommend!

We were working with Rebecca Mcketty on our remortgage and we would highly recommend her. She was thorough, patient, took time to explain things to us, and was highly communicative in a professional and friendly manner. She consistently kept us in the loop and followed up with us throughout the whole process. We would absolutely work with her again.

5
Date of experience: Mar 24, 2026
Tracey
Professional and Reliable

I would definitely recommend John Charcol for their professionalism and reliability. Shaahid Quinn was extremely knowledgeable and secured us a mortgage tailored to our circumstances, dealing with all matters in a straightforward manner. Zerena Taylor kept everything moving, liaising with solicitors, estate agents and lenders right up to completion and us getting the keys. Much appreciated!

5
Date of experience: Mar 18, 2026
customer
I am so grateful to John Charcol and…

I am so grateful to John Charcol and the hard work of Eric Appolloden and Fiona Allan for achieving what other people told us was impossible! They managed to find us a mortgage in a very complicated situation and went above and beyond in their time and care to help us achieve our dream.

5
Date of experience: Mar 17, 2026
Paul Marsh
Molly was absolutely amazing as our…

Molly was absolutely amazing as our mortgage advisor from start to finish. She made the whole process clear, stress-free, and far easier than we expected. Molly was always available to answer questions, explained everything in a way that was easy to understand, and kept us updated every step of the way.Her knowledge and professionalism gave us real confidence, and she went above and beyond to make sure we got the best possible outcome. Nothing ever felt like too much trouble for her.I would highly recommend Molly to anyone looking for a mortgage advisor. Truly outstanding service.

5
Date of experience: Mar 17, 2026
Paul Ross
Great service

Great service, helped on all aspects of the purchase

5
Date of experience: Mar 17, 2026
Vanessa
Amazing work!

Alvin and Fiona did an incredible job securing a very hard-to-get expat mortgage for me. They were proactive throughout, following up with all the relevant stakeholders and keeping me updated every step of the way.Their persistence, communication, and dedication made the whole process far smoother than it could have been, and they made sure everything was finalised on time. I’m extremely grateful for their support and would highly recommend them!

5
Date of experience: Mar 12, 2026
Stephen Kearney
Jenna and the JC team were…

Jenna and the JC team were exceptionally professional, always seemed on hand when things got tricky close to completion. Excellent service start to end

5
Date of experience: Mar 11, 2026
Mrs Martin
Good reliable service from my broker and her assistant

Good reliable service from my broker. Never in a hurry always makes sure I understand. Gives me confidence to carry on with my business.

5
Date of experience: Mar 10, 2026
Petar Petrov
Accuracy and Speed!

Had an amazing experience in the last couple of months with Andrew! Really appreciate his help! Gave me step by step info, requested the correct amount of paperwork in order to get our mortgage going and also worked very fast! Had a recommended connection with a solicitors. Fantastic work! Thank you!

5
Date of experience: Mar 09, 2026
Ian Fenwick
How to do this sort of thing…

How to do this sort of thing seamlessly. Wonderful communication. Very professionally dealt with along every step. Well done Vijay and team!

5
Date of experience: Mar 06, 2026

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Business Details

  • John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.

  • language https://www.charcol.co.uk

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