charcol.co.uk

4.9
4.9 Based on 217 reviews

John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing i...

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Average Rating

4.9

/
5

217 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

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Theo Brooks
From the moment that I instructed John…

From the moment that I instructed John Charcol,I knew that I was using an expert service.

5
Date of experience: May 30, 2025
Chelsea Carter
My Dream Home Made Possible by an Incredible Broker

I dealt with John Charcol and was assigned Molly as my broker advisor— She was incredibly patient, dedicated, and went above and beyond to help me throughout the entire process. As I was abroad for most of the purchase, she took full initiative—doing research, contacting people on my behalf, and ensuring everything moved smoothly.She facilitated meetings, helped me find a reliable solicitor, and even coordinated communication between my tax advisor and solicitor. Thanks to her commitment, by the time I returned home, everything was ready and I had my new house waiting for me.I highly recommend John Charcol to anyone looking to buy a property, especially if you’re a freelancer, seafarer, working abroad, or face difficulties getting a mortgage. They clearly specialize in complex cases and are someone you can completely trust to handle everything from start to finish.

5
Date of experience: May 20, 2025
Cari Powell
My Dream Home Made Possible by an Incredible Broker

I dealt with John Charcol and was assigned Molly as my broker advisor— She was incredibly patient, dedicated, and went above and beyond to help me throughout the entire process. As I was abroad for most of the purchase, she took full initiative—doing research, contacting people on my behalf, and ensuring everything moved smoothly.She facilitated meetings, helped me find a reliable solicitor, and even coordinated communication between my tax advisor and solicitor. Thanks to her commitment, by the time I returned home, everything was ready and I had my new house waiting for me.I highly recommend John Charcol to anyone looking to buy a property, especially if you’re a freelancer, seafarer, working abroad, or face difficulties getting a mortgage. They clearly specialize in complex cases and are someone you can completely trust to handle everything from start to finish.

5
Date of experience: May 20, 2025
Donald Anderson
Michael Alberts guided us with very…

Michael Alberts guided us with very thorough advice throughout the entire mortgage and re-mortgaging process. He gave us a great deal of his time. And without him, I can’t imagine it would have been as easy.

5
Date of experience: May 10, 2025
Michael Alberts guided us with very…

Michael Alberts guided us with very thorough advice throughout the entire mortgage and re-mortgaging process. He gave us a great deal of his time. And without him, I can’t imagine it would have been as easy.

5
Date of experience: May 10, 2025
DarkShade0921
I had a terrible experience as a…

I had a terrible experience as a first-time buyer when I was assigned a broker to assist me in purchasing my first property. The broker, Iftikar, was not helpful at all. He failed to review the details I provided until the very last moment, which ultimately forced me to withdraw from the purchase. He incorrectly filled out my information after I had placed a deposit on a new build, informed me that I couldn't secure the mortgage he had arranged for me. Additionally, I was charged £495 by John Charcoal for the mortgage application, but my advisor never submitted it. When I requested a refund, my mortgage broker claimed there was no payment record. However, I have a receipt showing a payment of £459 made on April 8th, and I am still awaiting a response or refund.

1
Date of experience: Apr 08, 2025
Jane Turner
I had a terrible experience as a…

I had a terrible experience as a first-time buyer when I was assigned a broker to assist me in purchasing my first property. The broker, Iftikar, was not helpful at all. He failed to review the details I provided until the very last moment, which ultimately forced me to withdraw from the purchase. He incorrectly filled out my information after I had placed a deposit on a new build, informed me that I couldn't secure the mortgage he had arranged for me. Additionally, I was charged £495 by John Charcoal for the mortgage application, but my advisor never submitted it. When I requested a refund, my mortgage broker claimed there was no payment record. However, I have a receipt showing a payment of £459 made on April 8th, and I am still awaiting a response or refund.

1
Date of experience: Apr 08, 2025
DP8
I would highly recommend John Charcol…

I would highly recommend John Charcol and my advisor Kathryn Nield, who was extremely helpful in finding me my mortgage. I cannot thank her enough. Kathryn frequently kept me updated on the progress of purchasing my house, and gave me all the support I needed in finding the best product. I completed my purchase a year ago, and every month I get a Monthly Home Report from John Charcol informing me if my mortgage is still the best product at that time. I look forward to working with John Charcol and Kathryn when my mortgage needs updating

5
Date of experience: Feb 28, 2025
Endsu99
I would highly recommend John Charcol…

I would highly recommend John Charcol and my advisor Kathryn Nield, who was extremely helpful in finding me my mortgage. I cannot thank her enough. Kathryn frequently kept me updated on the progress of purchasing my house, and gave me all the support I needed in finding the best product. I completed my purchase a year ago, and every month I get a Monthly Home Report from John Charcol informing me if my mortgage is still the best product at that time. I look forward to working with John Charcol and Kathryn when my mortgage needs updating

5
Date of experience: Feb 28, 2025

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Business Details

  • John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.

  • language https://www.charcol.co.uk

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