charcol.co.uk

4.9
4.9 Based on 217 reviews

John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing i...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

217 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

Tom Parsons
John Charcol provided exceptional customer service throughout my property purchase. Emma and Gemma p

John Charcol provided exceptional customer service throughout my property purchase. Emma and Gemma provided invaluable support and advice, and guided me through the whole process from submitting an offer, to completion. Would highly reccomend them as a company.

5
Date of experience: Apr 09, 2026
Siphumuzile
I really appreciate your support and…

I really appreciate your support and your time you give for customers

5
Date of experience: Apr 02, 2026
Laura Fawcett
Our broker was very helpful and explained things really clearly. She kept us updated at all times an

Our broker was very helpful and explained things really clearly. She kept us updated at all times and made thd whole process so much easier, thank you

5
Date of experience: Apr 01, 2026
Jahlyn King
Fantastic service as always with Penny at John Charcoal. Clear advice always given. Different option

Fantastic service as always with Penny at John Charcoal. Clear advice always given. Different options explored. Always patience shown with questions from myself. Punctual for telephone appointments and fantastic communication regarding updates on products/ rate changes. Wonderful client service and care. Thank you x

5
Date of experience: Apr 01, 2026
Josh
Look no further!

Chris has embodied going above and beyond. He has been incredibly helpful and knowledgable at every step of the way, and has been a real advocate for us throughout the application process. You want Chris and John Charcol in your corner when going through the house buying process, fully recommend.

5
Date of experience: Apr 01, 2026
Laura Fawcett
Our broker was very helpful and…

Our broker was very helpful and explained things really clearly. She kept us updated at all times and made thd whole process so much easier, thank you

5
Date of experience: Apr 01, 2026
Jahlyn King
Fantastic service as always with Penny…

Fantastic service as always with Penny at John Charcoal. Clear advice always given. Different options explored. Always patience shown with questions from myself. Punctual for telephone appointments and fantastic communication regarding updates on products/ rate changes. Wonderful client service and care. Thank you x

5
Date of experience: Apr 01, 2026
J Newton
Smooth and effortless remortgage process

Smooth and effortless remortgage process

5
Date of experience: Mar 27, 2026
Luke Baker
Highly Recommend!

Fantastic company to deal with. Keri at John Charcol was extremely helpful from start to finish in what turned out to be a difficult case. Things were dealt with perfectly and i would highly recommend!

5
Date of experience: Mar 27, 2026
Scott
Incredible Service for complex situations

We couldn't be happier with the service we have received from John Charcol while trying to renew our mortgage. Despite a rather difficult situation John Charcol was the only mortgage advisor that was willing to help us and in particular Rebecca Mcketty has gone above and beyond at every stage of the progress to keep us informed and ensure we felt in good hands. Can't recommend the whole company enough.

5
Date of experience: Mar 24, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • John Charcol is the original independent mortgage broker, with over 40 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.

  • language https://www.charcol.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More