Review Time
Scam, I have been paying this for the last 6 months unaware from doing a £6.00 check on a car they then sign you up to £40 per month. No login details and if you request a login reset never arrives. I will have the banks stop the transaction as they are impossible to contact
Like everyone else, I thought I was buying a one-off report with no clear indication of the monthly fee. They have tried to take money but the bank stopped it in time and I have had to replace all cards because they deem it a scam operation. Worst service I can think of trying to deal with them. Avoid at all costs.
If I could give 0 stars I would.I purchased a one off hpi check for £5.95 from this company and I was shocked to also find that I had also been charged £39.90 from them. Nowhere on their website does it mention any trial period. When I made the hpi check for £5.95 I received no confirmation email and no mention of a trial period via email either. I only found our about the trial period from other users who also only signed up for a one off purchase on trustpilot and who were also charged the additional £39.90. This company needs to be more transparent on their website.I have not signed up to any ongoing account or authorised this second charge. Their website makes no mention of a second charge. These are scammed and I will be contacting my bank to report it as a fraudulent charge.Avoid this company
The service was recommended by a YouTube video and as I was purchasing a new car I decided a report as a one off for this car would be a good idea for peace of mind. Paid £5.95 for a single report. Was not expecting to have a £39.99 subscription fee taken from my account 48 hours later. Fortunately my bank flagged this and I was able to stop the transaction. Will never use this site again and would encourage others to avoid. Have realised (by putting Car Vertical into Google) that they try to pass themselves off as Carvertical which was the website I was looking for. Have emailed them and cancelled all unsolicited subscriptions.
I wish there was an option to leave a review without any stars. This website is a scam. Never use this. I downloaded just one-off car history check report and they attempted to take £39.90 by making a false subscription. Just hungup the phone talking to Frauds Team of my bank. Never ever use this website.
Fell into same trap as everyone else on these reviews, site is very misleading, I thought I was paying for a one time check at 5.95 then 2 days later 39.90 taken from my account, apparently you have a 48 hour cooling period but again this is not clear, managed to speak to the call centre and speak to a very rude woman who may awell said oh well that's tough you can now join the other mugs 🤣, she did cancel my subscription or so she said so will have to speak to bank. Should of checked this site first same as my now colleagues, anyway now 40 quid poorer please beware total scamming website
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