cherley.com

2.1
2.1 Based on 201 reviews

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Average Rating

2.1

/
5

201 Reviews

5 Star
23%
4 Star
3%
3 Star
3%
2 Star
3%
1 Star
67%

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Order number CH00409647

Hiya, I placed an order on 4th July and still hasn't been delivered. I have emailed you to get an update but still no response. Can you please let me know what is going on?

1
Date of experience: Jul 04, 2024
Josh
I ordered for 3 dresses it's been over…

I ordered for 3 dresses it's been over 3 weeks and I'm yet to receive my orders the only order that was delivered the quality was rubbish it wasn't what was posted on their page please do not order from them.

1
Date of experience: Jul 01, 2024
Julibar
What made my experience grate was the fast reply.

What made my experience grate was the velocity in replying and solving the problem regarding the wrong address that I gave for shipping.

5
Date of experience: Jul 01, 2024
Emmett Rogers
I bought the green dress

I bought the green dress. It fit perfectly! It’s a beautiful mini dress. It’s true to size and looks great on! The material is amazing and it’s not cheap. The customer service was also amazing!! I got all my questions answered promptly and efficiently! I will be buying from Cherley again!

5
Date of experience: Jun 28, 2024
RW4
The Kirkwood store was awesome Mr…

The Kirkwood store was awesome Mr Demarcus was very polite and I really appreciate his customer service

5
Date of experience: Jun 27, 2024
Karolyn Bell
If I could give them 1.2 a star I…

If I could give them 1/2 a star I would! It took them over 4 weeks to deliver 2 items of the order. Still waiting for the other 2 . Looks nothing like the website and want to return and no one answers the emails. I will definitely never recommend this company to anyone. Its one thing to get something that doesn't look like the pic but it is another thing that noone responds from customer service and its impossible to get a hold of anyone. You should just be honest and say no returns allowed. Dont mislead customers

1
Date of experience: Jun 24, 2024
Ada Baker
This place is a complete scam

This place is a complete scam, don’t buy from here because they won’t deliver your package or respond to any of your many emails to their support team. People who have gotten their order have said it is cheap over price material, you can get better from SHEIN.

1
Date of experience: Jun 20, 2024
Shawna Wilson
Lesson Learned

The outfit I received was nothing like the picture on the website. Not to mention, once I placed the order, the picture was removed from the site the next day. Good thing I took a screenshot of how the dress looked. Although the dress was made of the same material, the design was different, and the material felt cheap. I do appreciate the company responding to my email quickly and offering me a gift card towards my next purchase. However, I do not feel comfortable purchasing anything from this company again, so I requested a credit back to my card. They offered me $17. Thank goodness I ordered only one dress.

1
Date of experience: Jun 14, 2024
Shaun Rogers
Satisfied with Pretty Mini Dress Purchase

The dress is truly beautiful with a flawless fit. this dress delivers on its promise of style and comfort. Buying this Mini Dress was a good decision.

4
Date of experience: Jun 14, 2024
Lawrence Taylor
FALSE ADVERTISING

The clothes you receive are NOT the ones on the website. FALSE ADVERTISING

1
Date of experience: Jun 14, 2024

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