cherley.com

2.1
2.1 Based on 201 reviews

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Average Rating

2.1

/
5

201 Reviews

5 Star
23%
4 Star
3%
3 Star
3%
2 Star
3%
1 Star
67%

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Review Time

Sylvester A.
DO NOT ORDER !! SAVE YOUR MONEY

This company is so rubbish. I have ordered from UK and when the dresses arrived they DID NOT look like in the pictures. The material was sh!t and the labels were written in mandarin. This made me think that they BUY them from china and RESALE IT at a HIGHER price. Ridiculous!! It felt like it was from shein. When i tried to return it , they did not send me a full refund as they said that shipping cost is not included which is absolutely absurd as I did NOT paid a third party for the shipping but CHERLEY. DO NOT ODER! SAVE YOUR MONEY

1
Date of experience: Jun 12, 2024
Nowell Scott
4 weeks for dress to arrive

4 weeks for dress to arrive , poor quality and very poor match to the online images. Dress cost £45 and looks like something you would make in GCSE textiles …badly

1
Date of experience: Jun 11, 2024
Val Anderson
Do not buy!

Do not buy!! Do not buy!! Poor customer service, POOR products, Poor Communication everything Poor😭. I bought a dress from them everything is wrong the pictures showed pockets but came without pockets. The description said corset, there was no any corset found on that dress, poor fabric and came with no zipper like how am I supposed to close it? THEY ARE PISSING ME OFF THEY DON’T WANT TO GIVE ME A REFUND. And funny thing is they don’t have a return/ refund option. You have to email the customer service team and you know what, they don’t get back to you. This sounds like a scam to me. SAVE YOUR MONEY GUYS.DON’T PURCHASE FROM THESE PEOPLE.

1
Date of experience: Jun 07, 2024
Fleur Morris
Terrible quality for the price

I should have done my research better. This website is selling crap for too high of a price point. Shipping is expensive and the return shipping is non refundable ( and expensive considering they are based in the US). Horrible material and ill fitting dress, payed 40€ but looked like a piece of trash . Never again.

1
Date of experience: Jun 05, 2024
Lorelei Coleman
My Outfit arrived and it's nothing like…

My Outfit arrived and it's nothing like picture , totally different material and pattern is totally different to . Don't order big scam

1
Date of experience: Jun 04, 2024
Edith Howard
Shipping time

Its been 1 month and my dress hasn’t been shipped out. Please help.

1
Date of experience: May 31, 2024
Kaylee
Complete rip off

After waiting nearly 2 months for my dress to arrive, I received and was very disappointed with the dress. The material was cheap and see through and the size was completely wrong. I ordered a small and that’s definitely not the size I received ( there was no size tag on the actual dress ). I contacted them to return the dress and they offer me £14 something for a £40 dress and then offered me more money if I pay to return it myself ( which according to other reviews on here is nearly £20 ) To anyone looking to purchase from this site I would strongly recommend that you don’t as it is a waste of money and a complete con. I wish I had seen all these reviews before to save me wasting £40

1
Date of experience: May 27, 2024
Lotty Clark
The dress is horrible and the company…

The dress is horrible and the company is refusing to send information to make a return unless we submit a picture of my daughter in the dress. SUPER CREEPY and VERY ILLEGAL. Do NOT order from this site

1
Date of experience: May 24, 2024
SethIsTheKid
Just perfect

I saw the reviews right after i made an order and i was so scared! Honestly everything went so well. The shipping was super fast and the dress I got is beautiful. Definitely I'm going to buy again on Cherley

5
Date of experience: May 22, 2024
Riley Patterson
Super bad experiance

Super bad experiance ! I waited almost 2 months for the package. They send wrong item, and they do not want to pay me my refund and also not for shipping the wrong product back ! The quality is bad , the customwe servic is bad and it is just a scam !

1
Date of experience: May 21, 2024

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