chesneys.co.uk

4.2
4.2 Based on 200 reviews

Chesneys is one of the UK’s leading suppliers of luxury fireplaces, stoves and outdoor living products. We are an entrepreneurial British family business, built on 35 years of anticipating the needs of our discerning customers and adhering to the highest...

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Average Rating

4.2

/
5

200 Reviews

5 Star
73%
4 Star
6%
3 Star
3%
2 Star
3%
1 Star
14%

Filtered Reviews

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Review Time

Yuna Elliott
Very helpful and efficient service

5
Date of experience: Feb 05, 2021
yerlymarmy
Love the fireplace!!

Very happy with Chesneys. Professional and very helpful advice and support with selecting the fireplace and ancillaries, payment options/paperwork, and arrangement of transport. Highly recommended!!

5
Date of experience: Feb 05, 2021
Hubert Coleman
Excellent work

Excellent work , very useful advice and exceptional installation .

5
Date of experience: Feb 04, 2021
Janee Baker
There was a long delay in the delivery…

There was a long delay in the delivery of our item due to Covid lockdown But Chesney's were very good at keeping us informed and compensating us for the delay by way of discount.

4
Date of experience: Feb 03, 2021
Hugh Lewis
Great outdoor stove that really gives…

Great outdoor stove that really gives out the heat. The stove works really well and is very adjustable. There is virtually no smoke and it's very well made. I know it's expensive but you get what you pay for.

5
Date of experience: Feb 02, 2021
matiweu87
Had a problem with the firebrick at the…

Had a problem with the firebrick at the back disintegrating and I phoned to ask if it was an issue and they sent us out a new one straight away so 10/10 for customer service!!!We have loved using our Chesneys heater this year with spending so much time at home.!

5
Date of experience: Feb 02, 2021
Bridger R.
Great product (Fire and Grill)

Great product (Fire and Grill) - high quality and high finish piece of equipment. Excellent and responsive heat control for cooking, plus the combined bonus of an outdoor heater! Food and fire in perfect harmony!

5
Date of experience: Feb 02, 2021
Melissa B.
Chesney’s gourmet has transformed our…

Chesney’s gourmet has transformed our courtyard garden and has meant we have been able to enjoy the outdoors for much longer.Customer service was exemplary, particularly given such good service with the pandemic causing all sorts of issues for them. Could not recommend more.

5
Date of experience: Feb 02, 2021
LZ34
Great product and delivered quickly.

5
Date of experience: Feb 02, 2021
Willard Smith
Beautiful product but awful after…

Beautiful product but awful after service from Chesney’s. They couldn’t be bothered. Fortunately our fireplace installer was brilliant.

3
Date of experience: Feb 02, 2021

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Business Details

  • Chesneys is one of the UK’s leading suppliers of luxury fireplaces, stoves and outdoor living products.

    We are an entrepreneurial British family business, built on 35 years of anticipating the needs of our discerning customers and adhering to the highest standards of design, functionality, workmanship and service.

    We believe in the fusion of traditional and modern design and manufacturing techniques. Everything we make; be it our period and contemporary fireplaces, our climate-friendly stoves and outdoor heaters or our post-tensioned staircases, is driven by this principle.

    Whether it is our skilled artisans carving marble for a chimneypiece or our in-house Research & Development team testing our latest stoves for eco-design 2022 approval, they are all focussed on the right way to deliver timeless quality, combined with cutting-edge innovation.

    We express this commitment to excellence with this simple set of day-to-day principles:

    Quality: ‘Good enough’ isn’t good enough, we must aim for perfection.

    Beauty: We focus on design, materials, detail and a finish to make the heart sing.

    Engineering: We manufacture cutting-edge, durable products, that work brilliantly.

    Inventive: We are always seeking new ways to do things better.

    Service: We know our customers have a choice, so we deliver a service, second to none.

    Responsible: We know there is only one planet and we aim to look after it.See more

  • email sales@chesneys.co.uk
  • call 02076271410
  • language https://www.chesneys.co.uk

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