choices.co.uk

4.3
4.3 Based on 160 reviews

Estate agents & Lettings agents in Bromley, Crawley, Redhill, Horley, Croydon, Caterham, Coulsdon, Sutton & Central London...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

160 Reviews

5 Star
80%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
16%

Filtered Reviews

Filter Reviews

Review Time

Jonah L.
Great service

Great service Denisa is always polite and courteous over the phone and answers questions with ease and if she can’t she will speak to the relevant people and always get back to you.

5
Date of experience: Jan 30, 2025
John Powell
Being a first time tenant in the UK

Being a first time tenant in the UK, Robyn had been coperative and prompt in looking into the concerns had whilst moving in.

5
Date of experience: Jan 28, 2025
Mitch C.
Help from Choices

I called Choices to let then know I had no hot water and they told me they don't manage the property any more but a lovely lady called Ebony gave me the number of the landlord so I could call them and get help

5
Date of experience: Jan 27, 2025
Beverly
I’ve been using Choices for a few years…

I’ve been using Choices for a few years now and have consistently found their service to be professional and reliable. The staff, like Denisa, Robyn, and Chantel, are attentive, helpful, and quick to resolve any issues. Their clear communication and efficiency make things much easier, especially for those new to tenancy in the UK. Highly recommend their team for property management needs!

4
Date of experience: Jan 25, 2025
I would like to leave a review for 17…

I would like to leave a review for 17 Cowley Drive, BN15 8DJ, in Lancing. What an absolutely fantastic house! I must commend the incredible effort of Mr. Fadi, who worked tirelessly to make this dream a reality for me and my family. He truly went above and beyond to ensure I secured this property.This is such a lovely and fantastic home in a very conducive environment. The house itself is stunning—superb in every way—and perfect for me and my family. I also want to express my heartfelt appreciation to Choice letting and, in particular, Mr. Fahad Khan , whose guidance, advice, and encouragement throughout the process were invaluable. His dedication and professionalism were exceptional. I honestly wish everyone could experience working with someone as remarkable as him—he is truly a super man.I am so proud to serve as a tenant in this beautiful property. Thank you for providing such a wonderful home, complete with a lovely garage, garden, spacious rooms, and a great dining area. This property is a dream come true for me. Thank you, Mr Fahad Khan, for making it all happen!

5
Date of experience: Jan 23, 2025
ExOskyEX92
second year of good services

This is second year to use The Choice to look after my property, they are very friendly and effecient. so far so good for us. Agent Miss Shiqueria Smith deal with my requests recently, I have confident with her great services. Thank you

5
Date of experience: Jan 20, 2025
Vilma Coleman
Failed on Every Level

From start to finish, Choices Estate Agents failed to meet even the minimum expectations. The workers were unprofessional, underqualified, and seemed to have no direction. Communication with management was equally disappointing — no accountability, no resolution, just excuses.This was a wasteful and deeply frustrating experience.

1
Date of experience: Jan 17, 2025
KE60
I always get immediate response to my queries

I always get immediate response to my queries

5
Date of experience: Jan 16, 2025
Palmer
Denisa saved the day

I have been dealing with choices for about 15 years and met a few pleasant individuals over that time. But all of that suddenly changed when I received a very abrupt, extremely disturbing email which lacked empathy.All this changed a month later when Denisa the portfolio manager sent me an email asking if she can help. Denisa was great and her empathy with genuine cause showed. She has since then been interacting with the landlord and myself and put me through a gentle transition understanding and confirming she genuinely cared what happens with a positive enough result. I think Denisa your an asset to your team and a credit to yourself, hope your directors are aware. I do wish there was more of you around. I wish you well in your endeavours.

5
Date of experience: Jan 16, 2025
karlnaruto
Property management

We use Choices for our property management, I contacted Shaquerah at Choices for some missing information. Shaquerah came back to me within the hour supplying the information, excellent service.

5
Date of experience: Jan 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More