Review Time
It's true what other's say about this company. With More strict rules than obtaining a passport! They will use any excuse to deny your application so they can keep your money then justifying it with their t's & C's. I am 100% sure that one of their representatives Will be along with one of their generic replies soon. The passport office accepted my paperwork and referee without question, they are government agencies, which further shows how this service is a scam. Avoid using them, contact your Bank and claim your money back. Thanks for wasting my time.
Reply to citezencard No actually there is no option to add tracked postage to a standard application please do not lie in your replies. It has been 10 days since my card was supposedly sent out and i am still waiting on a reply on how you are going to rectify the bad service which has been provided Terrible!! Card was sent out on the 28th July still haven't recoeved and the only thing they can tell me is give it time. No they should be checking with royal mail but considering they don't bother sending with any tracking they probably can't. Picking how you want your card sent out should be an option.
Don’t waste your time as they are narcissist and no matter how many times you try to proof you have lived in England for 81 years they try their very best to block you.Why replied with a stupid comment as if I had any of the items you stated “ why would I need a Citizen card !!!!!”
Bunch of sharks. Refused a Refund of £18. My electronic documents were accepted by YITO but not CitizenCard. They say it was not their fault. They say my money covers their time and costs in doing basically nothing. Bunch of Rip-Off merchants. What a joke in their reply. Typical HMG treatment of it's citizen's that pay for this crap service. YOTI worked so why not CC?
As per my previous statement. CitizenCard have dragged out my application stating they do not accept GP practice generic email addresses and the need the GP personal NHSemail. This was provided then they used an excuse my GP never sent the verification details back (evidence there that they did) I informed CitizenCard I would file a County Court Claim and they never responded. County Court Claim filed four days ago requesting funds back plus court cost. Requested the online claim to send the Court Documents to one of the directors email addresses then to deliver the actual claim to their registered business address
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CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.See more
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