Name: citizenplane.com
Telephone: 000000000
Rating: 4.8

Julian Guest

8 months ago

I made a mistake withe the Name on the…

I made a mistake withe the Name on the Tickets. No Problem with changing the Name. Friendly and fast help.

Date of experience: Aug 15, 2025

customer Guest

8 months ago

Fast and professional

Date of experience: Aug 14, 2025

Consumer Guest

8 months ago

No means of urgent contact…

I ordered a flight for my grandma who needed assistance (something she's gotten every time we've asked for it via GP Aviation). They could not help us. As it was a last minute flight I needed to get into contact with them quickly. Unfortunately there is no phone number to reach them. Because of this. My old grandmother is going to have to fight her way through an airport all alone without any assistance.

Date of experience: Aug 14, 2025

customer Guest

8 months ago

Thank you for your support

Even after our charter flight was changed by nearly 5 hours, we were able to get a refund due to the inconvenience. Many thanks to the CitizenPlane team for their prompt help and support!

Date of experience: Aug 14, 2025

JC Guest

8 months ago

Maybe next time

I was able to obtain my tickets on the airlines website 24 hours before departure which was good. However, the international tax was not included in the ticket price. I had to pay an extra $137 on top of what I already paid.

Date of experience: Aug 14, 2025

customer Guest

8 months ago

Excellent and attentive service

I had a very positive experience with CitizenPlane. There was a small issue with my reservation but the team responded quickly, paid close attention to my concern, and resolved it efficiently. They were professional, friendly, and very helpful throughout the process. I truly appreciate their excellent customer service.