Name: cleartrip.ae
Telephone: 000000000
Rating: 1.2

Ike Long Guest

VERY BAD CUSTOMER SERVICE EXPERIENCE!

I have been calling their contact centre and been checking online on how to get in touch with this people, even call their India number almost everyday to get my refund. My flight is supposed to be today but cancelled by airline due to covid.Booking Ref 200114646148Madel Pon Romarate

Date of experience: Sep 03, 2020

Griffin Guest

5 years ago

TRIP # 200224928628

TRIP # 200224928628Toronto to DubaiI am still waiting for a response from Cleartrip, the trip was cancelled in March, it is SEPTEMBER next week!As I said in my last post customer service is non -existent ! Are you even still in business? Or still taking money from innocent people for future trips, what about all the people still waiting for refunds who cant afford to buy one????!!!!

Date of experience: Aug 25, 2020

Richard Anderson Guest

5 years ago

DO NOT BUY A TICKET from cleartrip

DO NOT BUY A TICKET from cleartrip. They are totally HOPELESS in every way.

Date of experience: May 25, 2020

Nathanael Cook Guest

5 years ago

This is the worstest of the worst…

This is the worstest of the worst travel agency i have encountered. I have cancelled my flights due to the recent pandemic COVID-19. I cancelled my flight 1 month prior to my travel date and yet they processed my cancellation after my travel date and magic happens, i didn't get any amount, zero, nada. If there is an option for negative start i will give this S-8*t the highest negative score. Congratulations Cleartrip for destroying your reputation. You've lost another (supposed to be) loyal customer.

Date of experience: Apr 27, 2020

Susanna L. Guest

6 years ago

Fraudulent, Cheater, Most unreliable

I was going to fly from UAE on the 27th of March. Due to the outbreak of Corona virus the flights had been been cancelled. I tried my level best to reach cleartrip with all possible means. By calling them , sending emails etc. I even contacted them on twitter and Instagram. However, twitter replied me back and asked me for my Id and flight details but they didn't responded to it later on. Finally I had to cancel my flight on the day i was supposed to fly to my home country. The only automatic generated response that i got after cancelling my flight on their app was that they will refund us within 60 days. Althought the flight that l booked my ticket from was PIA and they were giving a full refund to all their customers who bought the tickets from them. I am extremely raged and mentally upset towards their disloyalty. They should be ashamed of themselves by not refunding money to their customers and fooling them by not responding to their queries.I wish that they suffer a great loss and never be able to continue their work in future if they didn't refund everyone's money.