closebrothers.com

3.7
3.7 Based on 1.2K reviews

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Average Rating

3.7

/
5

1.2K Reviews

5 Star
64%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Lupsione1
Very very poor costumer service

Process of getting finance is easy. Unfortunately, this is only one good point. You will be lucky if car won't have any issues. I've been ignored for a month now, waiting for hours on hold when trying to call and no response to my email at all. I'm paying for car that broke 6 weeks after purchase. No support from finance company. Sent a formal complaint, still no response.

1
Date of experience: Feb 22, 2024
Lauren P.
My experience

All I could have asked for and so easy to get finance for my new car if I ever get finance again I will certainly be coming back here. And a better rate than my bank would have given me for a loan

5
Date of experience: Feb 22, 2024
Kirsteen
Excellent

I have used Close Brother's for finance for my car. The process was very easy to use and I wouldn't hesitate recommending them to any one

5
Date of experience: Feb 22, 2024
Amy Cooper
had no trouble

had no trouble they took me all the way throught the hole expirience on the phone and even answerd all questions no problems what so ever yes i would deal with them again

5
Date of experience: Feb 20, 2024
Enoch Clark
Very straightforward and good service

Very straightforward and good service. Would definitely recommend.

5
Date of experience: Feb 20, 2024
Jackson Coleman
I feel close brothers are an excellent…

I feel close brothers are an excellent company. I was quoted a much higher APR with other companies and was rejected in many cases. Close Brothers accepted my finance and gave me the best rate. Nothing bad to say. Thank you very much for making it very easy.

5
Date of experience: Feb 18, 2024
Miranda Hughes
From the outset they were really easy…

From the outset they were really easy to deal with, and the whole process went through in a matter of hours, no long wait, really good service.

5
Date of experience: Feb 17, 2024
Joanne F.
Very Good!

It was easy to contact and it was very helpful.

5
Date of experience: Feb 16, 2024
TheVViIIyrex64
There's never any tedious paperwork and…

There's never any tedious paperwork and there's never been a problem just good service. I've used them for years to finance, mainly insurances, and they've always got it right without any hassle.

5
Date of experience: Feb 16, 2024
Corina Taylor
I found Close Brothers provided a…

I found Close Brothers provided a perfect finance service for my motorcycle. I will not hesitate to contact them again in the future should I require further finance. A perfect and clear service 👍

5
Date of experience: Feb 14, 2024

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