clsmoney.com

3.8
3.8 Based on 225 reviews

CLS Financial Advice provide unsecured loans....

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Average Rating

3.8

/
5

225 Reviews

5 Star
67%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
29%

Filtered Reviews

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Review Time

ItzBreza13
I am extremely impressed with this…

I am extremely impressed with this company, from our first point of contact with Melissa Woolley, who made sure we were placed with the best possible lender, to the great communication and updates provided by Rachael Marcucci until completion. Both were very professional but approachable throughout this process - would highly rate CLS.

5
Date of experience: Mar 16, 2021
Ronnie
Gets the results you need!

My partner and I had our new mortgage fall through for our dream home, quite late in the process due to a messy mortgage he’s still tied to with his ex-wife. We were told by other brokers, no lender would touch us but somehow, Ryan made it happen, and rapidly! Within the week we had our mortgage offer from a high-street lender at a great rate and was able to press forward as needed. Super efficient and responsive. Pricier than other brokers but worth it for the results we needed. Thank you so much Ryan!

5
Date of experience: Jan 31, 2021
Albina Parker
Gets the results you need!

My partner and I had our new mortgage fall through for our dream home, quite late in the process due to a messy mortgage he’s still tied to with his ex-wife. We were told by other brokers, no lender would touch us but somehow, Ryan made it happen, and rapidly! Within the week we had our mortgage offer from a high-street lender at a great rate and was able to press forward as needed. Super efficient and responsive. Pricier than other brokers but worth it for the results we needed. Thank you so much Ryan!

5
Date of experience: Jan 31, 2021
AJ50
Sian has recently took over as my case…

Sian has recently took over as my case manager recently after waiting nearly 4 months for an offer this is due to all the pandemic issues at the moment. Sian had kept me sane reassured me, and kept me posstive. She has kept me infromed of any changes or updates. Were at the end now waiting for are offer to be issued and I generally couldnt of done it without sian, Victoria and cls money after bad experiences with a broker we had gave up all hope. Thanks again guys xxxhOFFER RECIEVED TODAY!!! SO HAPPY

5
Date of experience: Jan 22, 2021
Clarice Ross
Sian has recently took over as my case…

Sian has recently took over as my case manager recently after waiting nearly 4 months for an offer this is due to all the pandemic issues at the moment. Sian had kept me sane reassured me, and kept me posstive. She has kept me infromed of any changes or updates. Were at the end now waiting for are offer to be issued and I generally couldnt of done it without sian, Victoria and cls money after bad experiences with a broker we had gave up all hope. Thanks again guys xxxhOFFER RECIEVED TODAY!!! SO HAPPY

5
Date of experience: Jan 22, 2021
EastSide317
5 Star service from Ryan!!!

5 Star service from Ryan!!!I spent months searching for a mortgage with 10% deposits but had no luck.... until I spoke to Ryan.This guys knows his stuff, within a few hours he came back me with multiple options at great rates!!If you need a mortgage Ryan is your guy!

5
Date of experience: Jan 08, 2021
Kristin
5 Star service from Ryan!!!

5 Star service from Ryan!!!I spent months searching for a mortgage with 10% deposits but had no luck.... until I spoke to Ryan.This guys knows his stuff, within a few hours he came back me with multiple options at great rates!!If you need a mortgage Ryan is your guy!

5
Date of experience: Jan 08, 2021
Marcie P.
My husband and I weren't the most…

My husband and I weren't the most straightforward case due to my self-employment and a bit more complex income situation. However, I don't think we were completely impossible either.We got three different amounts from CLS, which were all in the mid-300,000's. I thought this was quite surprising as I had used a few different calculators, and I did ask CLS if this was truly correct. We were assured that it was. I then accepted it, as that's the whole point of having a broker – they're supposed to know what they're doing and possibly get better deals than a normal person.We then asked for an AIP, which CLS applied for. I don't know which lender they tried, since our particular broker never went into detail of the possible choices or even interest rates, which is peculiar in itself. The AIP then bounced. The broker then jumped to question whether we have dodgy credit history (we don't). Before we could reply, she called the lender, who advised this was due to affordability. So after all the reassurances they appeared to have plucked the amount out of thin air.I then asked how this even happened after we had questioned the amounts before and we had an X amount from a different broker that was lower than CLS had promised.She then seemed to get rather irritated and said that this X amount from the different broker was impossible since there are no lenders offering it in our situation. Our only option was her new considerably lower amount (around 70k below their original amounts) that we couldn't work with or porting our existing mortgage. What on earth?We were then completely through with the process with CLS (taking into account as well that getting any replies to our emails was like pulling teeth). We went to the other broker and now have this non-existent and impossible X amount as confirmed mortgage offer from a high street bank.I don't know what happened. I could make up ridiculous numbers myself, I don't need a broker to do that.They also seem to remove the not so glowing reviews. Mine was removed from a different review site, which weirdly enough pretty much solely has 5 star reviews...

1
Date of experience: Dec 18, 2020
Susan
My husband and I weren't the most…

My husband and I weren't the most straightforward case due to my self-employment and a bit more complex income situation. However, I don't think we were completely impossible either.We got three different amounts from CLS, which were all in the mid-300,000's. I thought this was quite surprising as I had used a few different calculators, and I did ask CLS if this was truly correct. We were assured that it was. I then accepted it, as that's the whole point of having a broker – they're supposed to know what they're doing and possibly get better deals than a normal person.We then asked for an AIP, which CLS applied for. I don't know which lender they tried, since our particular broker never went into detail of the possible choices or even interest rates, which is peculiar in itself. The AIP then bounced. The broker then jumped to question whether we have dodgy credit history (we don't). Before we could reply, she called the lender, who advised this was due to affordability. So after all the reassurances they appeared to have plucked the amount out of thin air.I then asked how this even happened after we had questioned the amounts before and we had an X amount from a different broker that was lower than CLS had promised.She then seemed to get rather irritated and said that this X amount from the different broker was impossible since there are no lenders offering it in our situation. Our only option was her new considerably lower amount (around 70k below their original amounts) that we couldn't work with or porting our existing mortgage. What on earth?We were then completely through with the process with CLS (taking into account as well that getting any replies to our emails was like pulling teeth). We went to the other broker and now have this non-existent and impossible X amount as confirmed mortgage offer from a high street bank.I don't know what happened. I could make up ridiculous numbers myself, I don't need a broker to do that.They also seem to remove the not so glowing reviews. Mine was removed from a different review site, which weirdly enough pretty much solely has 5 star reviews...

1
Date of experience: Dec 18, 2020
RP98
Very helpful with every step

CLS money were absolutely brilliant from start to finish. Thanks to these guys I got my first home and will be moved in time for Christmas. The guys at CLS money are very helpful every step of the way. I am very thankful to you all. An extra thank you to Hannah and Amy for going that extra mile.

5
Date of experience: Dec 07, 2020

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