computershare.co.uk

4
4 Based on 61 reviews

Founded in 1978 and listed on the Australian Securities Exchange since 1994, Computershare employs over 16,000 people across the globe, providing services in over 20 countries to more than 16,000 clients. Investor services is our largest business ......

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Average Rating

4

/
5

61 Reviews

5 Star
60%
4 Star
11%
3 Star
8%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Mr Iain Gardiner
Good at explaining details

Had some queiry about registering Certificates on Computershare site and Mussa explained reason for certificate information being available for some shares but not others.

4
Date of experience: Oct 07, 2025
claire Paton
Very efficient and thorough responses…

Very efficient and thorough responses to my complicated enquiry by Mussa

5
Date of experience: Oct 07, 2025
Lionel Sullivan
Excellent customer service

I had a number of queries regarding share transfers and spoke to Mussa. The service I received was excellent, with Mussa raising things I hadn’t considered and going out of their way to provide details to make my follow up actions as easy as possible.

5
Date of experience: Oct 06, 2025
Trevor Harron
I have yet to receive dividends from 2…

I have yet to receive dividends from 2 companies listed in Dublin, in spite of annual letters sent since 2020 asking for account details and payment methods to be updated, and for Computershare to send confirmation they have made the changes. The changes haven't been made, and Computershare could not perform the simple courtesy of replying - perhaps because they hadn't made any changes.After 25 minutes on the phone to Dublin, I was offered and accepted a callback on Friday after 3.30 - it didn't happen.Next - find the names of some directors and their contact details, and I will write to them. 5 years is long enough time to have given them.

1
Date of experience: Oct 03, 2025
Computershare User
Mussa is a great customer service…

Mussa is a great customer service agent.I was able to get the info I needed very quickly and efficiently. All agents should be this effective.

5
Date of experience: Oct 03, 2025
carolyn rooney
Mussa was very helpful with my enquiry

5
Date of experience: Oct 02, 2025
Loris George
Mussa was extremely helpful and patient…

Mussa was extremely helpful and patient with my issues

5
Date of experience: Oct 02, 2025
Geoffrey Troup
No help…

Trying to find details on my work computer share account. Have been given run around and no one seems to want to help. Asked also to use equateplus .com but when you do this it says there’s an error. Helpdek impossible to get through to just don’t no where to go ! Ahhh

1
Date of experience: Oct 02, 2025
Martin Bambrick
I called because I could not log on to…

I called because I could not log on to my account. My fault as I had input the wrong log-in information.I rang the company and was very quickly put through to a gentleman named Mussa who was very professional and helpful.He helped me navigate the system to reset my information and gave me information on on-line safety.All completed without a hitch. Excellent service

5
Date of experience: Oct 01, 2025
CP of Bracknell
Mussa understood my problem and was very helpful

Mussa understood my problem and was very quick and clear with responses. The only downside was that the chatbot I used before being referred to Mussa was a bit lacking in options and response times

5
Date of experience: Oct 01, 2025

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Business Details

  • Founded in 1978 and listed on the Australian Securities Exchange since 1994, Computershare employs over 16,000 people across the globe, providing services in over 20 countries to more than 16,000 clients. Investor services is our largest business ...

  • language https://computershare.co.uk

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