Review Time
I had a number of queries regarding share transfers and spoke to Mussa. The service I received was excellent, with Mussa raising things I hadn’t considered and going out of their way to provide details to make my follow up actions as easy as possible.
I have yet to receive dividends from 2 companies listed in Dublin, in spite of annual letters sent since 2020 asking for account details and payment methods to be updated, and for Computershare to send confirmation they have made the changes. The changes haven't been made, and Computershare could not perform the simple courtesy of replying - perhaps because they hadn't made any changes.After 25 minutes on the phone to Dublin, I was offered and accepted a callback on Friday after 3.30 - it didn't happen.Next - find the names of some directors and their contact details, and I will write to them. 5 years is long enough time to have given them.
Trying to find details on my work computer share account. Have been given run around and no one seems to want to help. Asked also to use equateplus .com but when you do this it says there’s an error. Helpdek impossible to get through to just don’t no where to go ! Ahhh
I called because I could not log on to my account. My fault as I had input the wrong log-in information.I rang the company and was very quickly put through to a gentleman named Mussa who was very professional and helpful.He helped me navigate the system to reset my information and gave me information on on-line safety.All completed without a hitch. Excellent service
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Founded in 1978 and listed on the Australian Securities Exchange since 1994, Computershare employs over 16,000 people across the globe, providing services in over 20 countries to more than 16,000 clients. Investor services is our largest business ...
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