Review Time
It was a great experience getting a product made for my exhibition. The website was very easy to use and when I had a question and called up I was able to speak to someone who sorted the question out with no problem. They are such a great company and the finished piece was better than I imagined. It arrived within the time that was scheduled. Thanks very much Contraldo I will be back.
Contrado has so many wonderful custom offerings: fabric, clothes, bags, etc. I'm here to rate their custom sewing labels.They offer several types, shapes and colors of labels. They even provide the software needed to set up the prototype, allowing you to "see" what the label will look like, if your graphics will work, if the printed parts will fit, etc. You can even use color graphics. If you have problems with the setup, they have a very friendly team of experts who are happy to help. Once everything is good, you decide how many you want. Shipping is very fast. Their pricing is more than reasonable and they do very, very good work. They will save your file, if desired, for future orders. Contrado, you have never failed me, and once again, I thank you for making my labels look fabulous.
The product I ordered was fantastic. Colors, definition, fabric - all of it the best quality. I really appreciate the great attention and help I got from customer service rep Tejas while I worked through this process, and I am very pleased it was completed and shipped to me so quickly.
Shocking experience. As a previous review we looked at Contrado as a new supplier for our business.After receiving a sample order it was nowhere near what we expected. The Sleeves of the t shirt were up near the shoulders, far too small, if I had off sent this product to a customer it would have resulted in a refund and negative feedback. Al's a logo on the back was printed over the stitches on the neckline.After contacting contrado for two days with my concerns regarding the product I received I was promised a reply by email to resolve the issue. I have yet to receive any reply whatsoever.I won't be using this company based on my experience, seriously need to address customers queries are they won't be in business for long.
The Customer Service was excellent. I bought a bulk order of oversized hoodies - they are superb quality, the print of our design looks amazing, and the team were so helpful getting me a sample and getting the full order pushed through to meet our deadlines. Really top quality product, great service.
I recently placed a large order of silk scarves with Contrado. A number of them had problems in their execution. I reached out to customer service and initially they were unresponsive. I persisted and managed to get in contact with the management and the scarves were reprinted to a quality I was happy with. I gave Contrado 3 stars for the delays and stress that was caused.
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Contrado means to assemble and deliver. Based in London as a one stop production facility that specialises in making quality custom products on demand. Contrado enables creative people to build brands, and give consumers the chance to find exclusive, exceptionally well-made designer products.
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