Review Time
I cannot thank Contrado enough for their diligence and care in supplying a great printed image on quality material of a drawing that my young grandson had drawn for me. They answered my queries almost immediately and nothing was too much trouble for them. I recommend them highly.
My printed quilt panels arrived today, and I wanted to write and say how thrilled and impressed I am. The colors are bright and true, and the quality of the fabric is great. Contrado did a great job printing them and the prints are every bit as pretty and bright as the originals. I emailed back and forth with Bhavna several times and each time the response was quick and answered my question. What a greatt customer service rep!Just wanted to let you know how happy I am with your work. Ppl are always quick to complain, but forget to compliment, so I wanted to be sure to let you know. Thank you for everything. My kids will be loving this thing waaaay after I am gone!
Terrible customer service!After checking my artwork with there in house team my fabric was printed incorrectly. I saved the transcript where there own members of staff have said I supplied the artwork correctly only to be told after production it was incorrect. After chasing and chasing for over 5 days my issue was finally resolved. Considering this was an internal error I was shocked with how much I had to chase to get my issue resolved. I would have loved to use this company for future orders and production but after the service I received I couldn't trust in there work going forward.
We loved working with Contrado on creating our branded Christmas baubles for our offices. Bhavna was so helpful from start to finish, as soon as we received the test baubles and were happy, she created a bespoke design and order for us. She made the whole process quick and easy - the baubles went to print almost straight away and I can't wait to see the finished product! Highly recommend Contrado, high quality products and excellent customer service.
HUGE thank you to Contrado for the amazing quality fabric prints and completing my order is a quick manner–truly grateful for Nitin's and the Contrado Team's support. I highly recommend Contrado for anyone looking for high quality prints on fabric!
Abusive and unprofessional, the worst partners imaginable. When you realize that there's an issue with your store and write to them, they immediately try to gaslight you every step of the way. They try to convince you repeatedly that your email address is incorrect as if you don't know your own email, when you send them proof that the email is correct, they try to convince you that you didn't follow the steps required to keep your store active, when you send them proof that you did, they stop answering. Hundreds of products and who knows how many hours spend designing and promoting products, gone because of mistakes that they made and tried to blame on you. It's been more than a month and they're pretending that nothing happened. Do not support them unless you support artist abuse.Edit:They fixed the problem after reading this review. Doesn't change the miserable experience with customer support, but everyone deserves a chance to make up for their mistakes and they did.
We received great assistance from the support team when with and without asking. We had one contact person, Bhavna, who gave updates about the production and shipping of our order. The fast and clear communication was great. If we need similar products in the future, we will not hesitate to collaborate with Contrado again!
Claim your business profile now and gain access to all features and respond to customer reviews.
Contrado means to assemble and deliver. Based in London as a one stop production facility that specialises in making quality custom products on demand. Contrado enables creative people to build brands, and give consumers the chance to find exclusive, exceptionally well-made designer products.
www.hunde-kattepension.com
pass4success.com
substack.com
osamweb.com
remax.com
redlighttherapyhome.com
screwfix.ie
modify.app
john-clark.co.uk
mercteil.com
