contrado.co.uk

3.8
3.8 Based on 61 reviews

Contrado means to assemble and deliver. Based in London as a one stop production facility that specialises in making quality custom products on demand. Contrado enables creative people to build brands, and give consumers the chance to find exclusive, exce...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

61 Reviews

5 Star
63%
4 Star
3%
3 Star
5%
2 Star
11%
1 Star
18%

Filtered Reviews

Filter Reviews

Review Time

Sid Anderson
Blinkin marvellous. 😊⭐️I cannot thank Contrado enough for…

I cannot thank Contrado enough for their diligence and care in supplying a great printed image on quality material of a drawing that my young grandson had drawn for me. They answered my queries almost immediately and nothing was too much trouble for them. I recommend them highly.

5
Date of experience: Dec 12, 2023
Jessica Coleman
Fab to work with, great product

My printed quilt panels arrived today, and I wanted to write and say how thrilled and impressed I am. The colors are bright and true, and the quality of the fabric is great. Contrado did a great job printing them and the prints are every bit as pretty and bright as the originals. I emailed back and forth with Bhavna several times and each time the response was quick and answered my question. What a greatt customer service rep!Just wanted to let you know how happy I am with your work. Ppl are always quick to complain, but forget to compliment, so I wanted to be sure to let you know. Thank you for everything. My kids will be loving this thing waaaay after I am gone!

5
Date of experience: Dec 06, 2023
Joan Fisher
Terrible customer service!

Terrible customer service!After checking my artwork with there in house team my fabric was printed incorrectly. I saved the transcript where there own members of staff have said I supplied the artwork correctly only to be told after production it was incorrect. After chasing and chasing for over 5 days my issue was finally resolved. Considering this was an internal error I was shocked with how much I had to chase to get my issue resolved. I would have loved to use this company for future orders and production but after the service I received I couldn't trust in there work going forward.

1
Date of experience: Dec 01, 2023
Penelope Lewis
Branded Christmas Baubles

We loved working with Contrado on creating our branded Christmas baubles for our offices. Bhavna was so helpful from start to finish, as soon as we received the test baubles and were happy, she created a bespoke design and order for us. She made the whole process quick and easy - the baubles went to print almost straight away and I can't wait to see the finished product! Highly recommend Contrado, high quality products and excellent customer service.

5
Date of experience: Nov 22, 2023
This is a great company order

This is a great company order sent out quickly and the quality of the fabrics are very good. I've brought a few times from them and will again they are so helpful if you need help too. I'd recommended them .

5
Date of experience: Nov 03, 2023
Terence
GREAT PRODUCT

GREAT PRODUCT, FAST DELIVERY

5
Date of experience: Nov 01, 2023
Marsha Adams
HUGE thank you to Contrado for the…

HUGE thank you to Contrado for the amazing quality fabric prints and completing my order is a quick manner–truly grateful for Nitin's and the Contrado Team's support. I highly recommend Contrado for anyone looking for high quality prints on fabric!

5
Date of experience: Oct 25, 2023
Jolie J.
Avoid Like The Plague!

Abusive and unprofessional, the worst partners imaginable. When you realize that there's an issue with your store and write to them, they immediately try to gaslight you every step of the way. They try to convince you repeatedly that your email address is incorrect as if you don't know your own email, when you send them proof that the email is correct, they try to convince you that you didn't follow the steps required to keep your store active, when you send them proof that you did, they stop answering. Hundreds of products and who knows how many hours spend designing and promoting products, gone because of mistakes that they made and tried to blame on you. It's been more than a month and they're pretending that nothing happened. Do not support them unless you support artist abuse.Edit:They fixed the problem after reading this review. Doesn't change the miserable experience with customer support, but everyone deserves a chance to make up for their mistakes and they did.

4
Date of experience: Oct 21, 2023
TrèsDéçu38
Excellent company

Excellent company. Great customer service. Quick turnaround. Fantastic blanket x

5
Date of experience: Oct 18, 2023
Absalom Coleman
Kind and quick customer support!

We received great assistance from the support team when with and without asking. We had one contact person, Bhavna, who gave updates about the production and shipping of our order. The fast and clear communication was great. If we need similar products in the future, we will not hesitate to collaborate with Contrado again!

5
Date of experience: Oct 06, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Contrado means to assemble and deliver. Based in London as a one stop production facility that specialises in making quality custom products on demand. Contrado enables creative people to build brands, and give consumers the chance to find exclusive, exceptionally well-made designer products.

  • language https://www.contrado.co.uk/

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More