Review Time
At least Turpin wore a mask and had a gun to rob people.
CORAL are a terrible company with an even worse app. The app constantly crashes, when you have a sports bet thats winning, it will turn suspended, so you can never cash out, the slots are a complete joke, I played cash spree fishing, every day for a whole week (thousands amd thousands of credits) and never got on the super feature once. They make it impossible to contact anyone as well, there is no chat feature at all.
Where are the gambling commission? And why weren't they investigating with all these negative reviews?
Backhanders and corruption, thats why they aren't investigating any of these companies.
I deposited a total of £170 in four separate transactions (first £20, then £50 deposits) via Apple Pay using my husband’s card. Every deposit was accepted without issue. There was no warning, no restriction, and no problem raised at the time of deposit.
Only after I won and my balance exceeded £1,400 did Coral suddenly decide there was an issue and close my account.
When asked for verification, I provided everything — my ID, the cardholder’s ID, written authorisation, bank statements, and Apple Wallet transaction screenshots. There has been no fraud, no chargeback, and full transparency throughout.
Despite this, Coral refunded only the £170 deposits and withheld over £1,400 in winnings.
Under identical circumstances, Ladbrokes (also owned by Entain) completed their review within 24 hours and released my full balance. The inconsistency is extremely concerning.
Accepting deposits multiple times and only acting once a customer wins raises serious questions about fairness.
I have requested a Final Response Letter and will escalate this to IBAS for independent review.
I would give no stars if possible. I received a message regarding my account stating that it has been permanently closed after a security check. The company claims this decision is final and will not be reconsidered. While they mention the right to close accounts, the lack of a specific reason for this action raises serious fairness concerns. There’s no appeal process, and they threaten to confiscate any remaining balance without justification. This lack of transparency and the presumption of wrongdoing without explanation is troubling. If the closure is due to winning too much or a non-existent security issue, it reflects poorly on the industry. Overall, this company seems unlikely to last, given their disregard for customer trust and feedback.
I participated in a major event called the CARNIVAL, which had a $22 buy-in and a $30,000 guarantee. I was deep into the game with 39 players left and a prize of about $4,500 for the winner when the software suddenly stopped functioning, but only for this tournament. A message appeared stating that THE TOURNAMENT CANNOT BE RESUMED, THE TABLE WILL BE CLOSED, with no further explanation provided. There was no apology or email follow-up. This issue has occurred six times over the last two weeks, and I had to wait three days before receiving any response, which I had to chase down. It's unacceptable how they operate, and in my opinion, they should be shut down due to their poor treatment of customers. It feels like a setup site where every hand could be manipulated. I strongly advise against registering with this platform; avoid it at all costs.
This is the worst platform I've ever used. The bonus is hardly accessible these days, and when you do get it, the amount is minimal. I haven't managed to withdraw in ages! My account balance is always dwindling, never increasing. It's honestly a joke. I recently deposited 100 but got nothing in return; I barely got to play with 20p stakes before it just kept draining my funds. Even when I hit a bonus, I only received £3—what a complete rip-off.
In the last month, I deposited a total of £597.48 with no withdrawals. This is all you need to know! We feel cheated, as every deposit disappears and every spin seems rigged in favor of the platform. There should be a movement to expose the truth and hold these operators accountable; we all need to stop depositing and let them face the consequences.
For a reputable service, an investigation should be considered. The return-to-player rate on their slots is appalling. In summary, avoid the casino section on their platform. Thankfully, I only lost £100 and decided to block the casino.
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