Review Time
An efficient and professional Business, that we would use again without hesitation.Nicole made herself available for questions and advice as well as keeping us regularly updated throughout the course of our re-mortgage. We’re happy to leave an honest and positive review.
A wonderful experience for my sale and purchase.Nicole has been an amazing help. Even though my purchase took a long time for completion we managed to do it on time and she was always very helpful and responsive.Overall experience fantastic would definitely recommend.
Lynnette did a wonderful job with my re-mortgage. She was meticulous with detail and made sure I was aware of the progress the whole time. She gave great advice which helped me to make some decisions.I was impressed with her patience in clearly explained anything I was unsure of and always responded very quickly with clear answers and solutions to any problems or concerns I had...no jargon...thank you which was very much appreciated :)I will definitely ask for her services again next time I remortgage or sell my house - highly recommended.
If you want to save a few bobs at the price of your sanity go ahead.But be warned, don't be in a hurry, they will do the work at their own pace and we are not talking days nor weeks here, but months.What should have taken a couple of months took 18 months!! And was only done after contacting the seller to find out what their solicitor needed, as them too were not getting any reply from Sally's team.I kept informing and reminding them about what they were supposed to do and never did !!They will never, ever, call or email you.My solicitor was Sally Hare and she would never , ever, ever answer the phone when I called her. And I mean never ! Unless you call them a dozen times a day and then she will tell you off for harassing their staff !!!!But most of their receptionists are very nice people.Sally never read or replied to my emails until i eventually managed to talk to her assistant on the phone, the way I have just explained above.I felt a little sorry for the assistant, Dawn, as she basically told me she was overworked but still that is not a reason for causing people undue huge amount of stress!! When you ask them about your email to them still awaiting a reply, they will answer _'we receive hundreds of emails a days" I don't have time to read them all !!!If you express your disagreement with their work ethics, or lack of it, after you manage to speak to them on the phone they' ll threaten you or, either be rude to you or they will put the phone down.I have developed high blood pressure over the course of 18 months of dealing with them.It is not worth it. I should have heeded the advice of the terrible reviews I read about them on here.Go find another solicitors firm.
It was a very difficult and drawn out procedure due to the other parties. Katie Haycroft was very communicative to myself and the other parties and kept us all in the loop, chasing until the drawn procedure was complete. Couldn't complement and thank Katie enough for all her efforts.
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