Review Time
They're so rude it's unreal, imagine the angry Scottish guy from the simpsons, this is their actual training footage. Clips of him. They speak to you with no respect its like you OWE them something. Honestly, I have a better time dealing with the bailiffs, lol
Totally rude staff, bully you into paying there and then when trying to arrange a payment plan, I owe only 1 months payment now and I was forced to go into my wagestream account and draw out money, when I only had 2 remaining payments of my IVA, threatened me with bankruptcy when paid in 7 years worth with little or no problem. They're not interested in your problems, only when you apply for IVA, Avoid like the plague
When it comes to annual reviews they will always try to get more money out of you. This time they are asking for money as I got a small bonus at Christmas,so I sent an extra 3payslips showing that I also received less pay (£1500 in total) as I had been off with depression and on top of this high inflation rates. This does not make any difference to them, they just to get as much money out of you andpressure you by saying you will fail your agreement. I would use a different company to help you, wish this was better than I thought it would be but when they try to take more money from you even when I took home less it's not fair.
I submitted my documents for an annual review on January 16th. On numerous occasions I was told that the documents had been received. Still got intimidating messages saying that my IVA may be at risk.Finally got through to a person last week and still not heard back. This is shocking service and my advice for anyone considering an IVA is to avoid Creditfix like the plague.
Started my IVA journey with Vanguard, which then got passed to Ebengate, which now I receiver emails from Creditfix! 3 different providers all getting my details! After 6 and a half years (1 year extended as I own my home) 6months the charge is STILL ON MY PROPERTY. I've chased up chased up phone calls emails they're dragging it out . Land registry have been amazing and said its down to them! And they're just saying be patient??? 6years it's meant to be, not 6months after. I want to move on with my bloody life! Can't do naff all til they've removed it. And I got solicitors breathing down my neck why it's taking so long! Unbelievable DO NOT GET AN IVA WITH CREDITFIX staff lovely to talk to. But the whole process after they've been taking your money for years is shocking.
Would give them zero stars, if I could have. I have emailed them so many times I have lost count, telling them I am no longer able to pay the IVA, which I was informed by a debt specialist, I had paid their fee in full by the time I emailed them to cancel it. They have completely ignored every email I have sent them and continue to bombard me with emails a texts telling me that I need to update my payment details. I cancelled the debit payment, and got a new bank card, so they can't keep trying to take money from my account.
Creditfix have been an absolute nightmare for me. My first complaint being that they use hard pressure sales tactics to convince you that an iva is your best option but in my case I believe that's not necessarily true.Of course they cover this up by pressuring you sigh a declaration that you have been given all the facts prior to starting your iva and to state you were not coersed into the deal.Communication with creditfix is terrible I have received conflicting information from different representatives making the annual review process very difficult to navigate.Creditfix do not make allowances for vulnerable people with complex mental health difficulties or people with other conditions such as substance abuse that effects their ability to budget effectively.The creditfix phone app is an absolute joke. My app has not been updated at any point during the iva meaning that you never really know if they decide to increase your monthly payment as they don't make much effort in contacting you by other means. If you send creditfix an email be prepared for it not to be answered.This month (Jan 2024) I have been left with no money to buy food or put fuel in my car to be able to get to work Thank God I don't have children that depend on me and my income.I would advise anyone to avoid creditfix they are unprofessional and all they are interested in is profiting from other people's problems. Dean
Claim your business profile now and gain access to all features and respond to customer reviews.
CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
libertex.com
www.pagazani.com
sibstar.co.uk
creditdisputecloud.com
www.divbux.com
gcbuying.com
cashnetusa.com
meetcleo.com
leveragemarkets.com
refined-capital.com