Review Time
Peter Mkay at creditfix was absolutely wonderful today. Was so kind and understanding about my finances and helped me. I will always be so grateful to him. Creditfix is a great company. If in debt get in touch with them and get help. You will sleep at night and have a bit more money in your pocket.They will deal with your creditors.
I've been with Creditfix for 5 years. I'm in my last year. I've always found them supportive and informative. I recently had to pay for 2 surgeries for my dogs and requested a payment break. I contacted them, but the wrong department. I sorted out all of this with the correct department and it was sorted with ease. Though they did take a payment when agreed to have the break but they set up to refund me straight away. Thank you to Connor for being so efficient and understanding and to Joe for getting me to the right departments. I can't wait to be debt free and if it wasn't for these ladies and gents I would be in such a mess.
AVOID THIS COMPANY. They just want more of your money as they take more from your payment than the creditors actually get. I have never missed a payment and my IVA finished over 6 months ago yet I am still contacting them to get the IVA closed. My contract says that the closure process can take up to 6 months but every time I contact them, they tell me they are awaiting the Finance Team to finalise one more payment with the creditors.Every time, Customer support say to give a couple of days. One guy said he’d speak to Finance and get back to me next week (!!) - of course, he didn’t! I have sent a complaint email to Customer Services - again, I have heard nothing.Next step is to complain to the Financial Ombudsman which means that this will be a long, drawn out process.
I’ve had an IVA but this company put two on my credit file which even though it’s closed completed and been 6 years are still showing. They deny there’s two on there but there is with two separate account numbers! I’m fed up contacting them about it now it’s ruining my credit report
I have been with credit fix they have been great spoke with Ian O’Neil this morning can’t fault them at all have been my peace mind for the last 6 years have nearly finished my payments would definitely recommend them
I’ve been in an IVA for 4 years, which was due to finish next year. I’ve been made redundant twice (covid/climate related) and this company are terrible to deal with when you ask for a simple payment break which you are entitled to. I’m so tired now with their behaviour - constant calls, incessant behaviour I’m hoping to terminate and speak to the creditors direct as I’m honestly fed up of how they go on. I was late making a payment (never missed one) and their behaviour is harassing and relentless. I wouldn’t recommend this company, I also would avoid an IVA if I could given how horrendous this has been. They aren’t a nice company to deal with at all! Seriously don’t bother with them, they are bad news.
Horrible, horrible company. Submitted my I&E 3 months ago and got am email saying my I&E is completed 2 months ago. Now I receive an email saying my I&E is not completed and if I don't send all documents in 7 days, my IVA will be terminated.Noone is answering phone calls or emails, zero communication.
TRULY HORRIBLE COMPANY my poor husband has had his IVA bought by this company from a lovely firm that was really helpful. He had no say in this and is now at the point of a mental breakdown due to trying to complete on his IVA. They are thieves and robbers and couldn't care less about anyone they just want more and more out of you. IVA's cannot go on longer than 6 years and I'm seeing people 7 and 8 years in, this is completely illegal. I feel they are going to try and extend his term which means we can't move on and care for our disabled son and buy a house. More annoying that we avoided them in the first place and ended up with them anyway.
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
