creditfix.com

1.8
1.8 Based on 201 reviews

CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit....

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Average Rating

1.8

/
5

201 Reviews

5 Star
16%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
77%

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Review Time

Emerald Cook
Excellent support

The lady I spoke to this was very helpful and knowledgeable.Support and advise was excellent.

5
Date of experience: Nov 06, 2023
Jordie Parker
Been with the company since it was…

Been with the company since it was Vanguard and to be fair they was pretty good. It’s since change names three times without updating me or giving me a new reference number each time. I then tried to reduce the payments due to everything else going up and they wouldn’t let me!! I then talked to someone and they advised getting a DRO however NO ONE told me that because it’s a joint IVA the joint debt would then go onto the other party completely!! I cancelled my IVA before being informed of this information which now means the other person now has all joint debt. I tried to then talk to credit fix and of course absolutely useless. I have been told by one person I should be able to sort the IVA back out but another is saying no. Now I’m completely stuck on how to get any help!! It’s awful how they run!! The other person didn’t even give permission to have the IVA cancelled which I think is bd that they didn’t even try and get his approval!! Awful company

1
Date of experience: Oct 21, 2023
EW41
Mis sold IVA

Mis sold IVA My IVA was missold by this awful company , mine is in the hands of a solicitor , been over 18 months and they are still trying to take money out of my accout , be careful of their fees that they don't tell you about , you'll be paying them for the rest of your lives If l could of given a lower score l would AVOID AVOID AVOID

1
Date of experience: Oct 06, 2023
Dean S.
CreditFix in the UK???

Are we talking about the IVA company in the UK?This has been linked to a Creditfix in the US.IF UK CREDITFIX I URGE YOU TO READ THIS!(data taken from TP in Dec 23)I was checking Creditfix on TrustPilot and saw they have an unbelievable amount of 5* reviews. LIKE A LOT! I counted 13 that had been submitted in just 4 hours! TrustPilot shows they had 909 reviews in the past 30 days whereas other IVA companies seem to get around 100 per month. Granted that the IVA company is busier than others but this is ridiculous!5* reviews on TrustPilot are probably done by the company themselves but this is a HUGE amount.It can give a person's first, surname and a brief review, which sometimes includes their current financial situation and how the IVA company have saved the day!If a review gives details of their financial situation but this review was actually written by CreditFix, wouldn't that be fraud?This isn't Joe Bloggs complaining about service at Tesco. It's disclosing details of that person's finances and stating such things as "They helped when I had a family bereavement"The reviewer's name can be verified on the IVA register to confirm they are in an IVA. I've checked and they are.I raised this with TrustPilot in October and kept chasing this up but they seem unwilling to do much about it.

1
Date of experience: Oct 01, 2023
FrambouzeVenere_
Awful company, break insolvency rules and dont care about you!!!

Awful company, that broke insolvency rules when they negotiated my iva, due to ill health I lost my job and they have continued to try and take payments and have dragged their heals over canceling my iva, be very very careful of taking anything out with this company as they may be great when you're paying the moment you stop is the moment they try and ruin your life!!!!

1
Date of experience: Sep 23, 2023
Clover Morgan
I paid my IVA off early in September on…

I paid my IVA off early in September on a lump sum more than my original debt in the first place which was agreed and is on my bank statement as being paid to credifix so i am now waiting for my certificate to say its closed yet they are still wanting the monthly payments i had before and another debt agency has been calling me twice a day for the last 3 weeks . I was told when I paid the lump sum congratulations its all done and it might take 3 months to get the final certificate but all I've had is hassel from wanting more money and another party harrassing me on the phone and E mails .

1
Date of experience: Sep 19, 2023
Julien Reed
Creditfix duplicated my debt and added…

Creditfix duplicated my debt and added creditors onto my file. They are parasites and should be avoided at all costs.

1
Date of experience: Sep 17, 2023
Selma P.
case review

Spoke to Charlie this morning. Very helpful and professional. Sorted my case quickly. Brilliant service

5
Date of experience: Sep 16, 2023
angrygil
Steer Clear

Really poor advice. I ended up in a worse mess and they just fobbed me off. They never rang back when I was out of my mind with worry. Once they seal the deal, the shutters go up. Steer clear.

1
Date of experience: Aug 24, 2023
Robert C.
Reza to the rescue - Creditfix a big thank you

I got in touch with Creditfix with regards to seeking assistance with taking out car finance during my IVA. I have 18 months left to pay on my IVA and i was in need to get another car due to my car being damaged to the point it was not cost effective to repair. After a few emails being sent to Creditfix, i then received contact from Reza Baricasula. What can i say, he was an amazing help to my request. Taking time to find out the reasons for my request and guided me through the process to help me being granted permission to obtain finance. Without his help and professionalism, i would have been looking at paying an extortionate amount on transport costs to get to and from work and this would have impacted my ability to pay my IVA. With Reza’s kindness and assistance I can now get another vehicle without impacting my availing to pay my IVA. Thank you Reza, you are a star. Well done Creditfix for helping me out in my time of need.

5
Date of experience: Aug 23, 2023

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