Review Time
At annual review they were sending emails to the wrong account and threatening text messages saying I was in breach of contract. I tried 5 times to contact them, they even hung up on me once. They have still not actioned the change but have now text to say I owe them more money. They send text messages on a Saturday when you can’t call to clear things up. I am struggling with mental health already and this could push someone o er the edge! Dreadful lack of thought or compassion in a business that should focus on these things.
this is the worst company to deal with, each department fob you of to another, you end up paying more debt than you owe as they added an extra 8K on to my debt which i am having to pay all the original amount back.plus instead of 5 years its now 7 years.. they are as helpful as a paper bag in the rain. if you are considering using credifix please dont it will be the worst thing you ever do in your life
DO NOT USE CREDITFIX. I am in my final year of repaying my debt over 5 years & I haven't missed a single monthly payment & I've always submitted the relevant paperwork for the annual review in a timely manner. Creditfix is now aggressively harassing me & threatening to terminate my IVA whilst asking for my annual review documents, which is much earlier than they've requested the paperwork. I have provided a valid reason why I haven't been able to submit the documents immediately & contacted them multiple times explaining why but Creditfix has ignored my emails & continues to send me threatening texts & emails so I'm now going to make a formal complaint & report them to the FCA & Omsbudsman.
I can hand on my heart say that dealing with Creditfix has been one of the most depressing , stressful and frustrating experiences I have ever had with a company.Due to being diagnosed with cancer I subsequently received a critical illness insurance payout which meant I would need to settle my Iva early.After obtaining a settlement figure, this included statutory interest on top of all the debt and the fees for setting up and running the Iva.I may add this was not something that was ever explained would be the case when I initially set up the Iva.To top it of Creditfix have included a £1,000.00 debt that was not in my name when I took out the Iva and I am having a nightmare trying to get Creditfix to accept this is not my debt, almost to the point that I feel they are intentionally acting fraudulently playing on my vulnerability.At a time when I am having chemo-radiation on a daily basis, I am just after a resolution from Creditfix to settle my Iva fairly, so I have a clear picture of the funds available to spend on additional treatment and day to day necessities.Creditfix really have made me feel extremely depressed and hopeless at a time I already feel down 😔.
I had a failed Iva my fault I know, but I have sat down with all my paperwork and discovered my balances are either the same as they started or in quite a few of them had increased amounts owing, I also had to call one of the creditors up to query a debt only to find out that it wasn’t my debt that they had given me details of but broke data protection by giving me someone else’s information It’s going to take a while to sort this one out. Keep clear of creditfix
Creditfix are useless ….. they took a £5K PPI claim from me …. And gave it to a third hand company that was nothing to do with my debt …: it’s not showing on my yearly statement …. Now there’s a total communication breakdown …. Looks like my IVA is going to fail ….. a shambolic company they need reporting
I tried the company. I have not seen improvement. No contact for an update. It has been two months. I don't think they mailed the letters to the credit bureaus. I paid $2.44 for letters to be mailed. Please don't bother to contact customer service, it is useless. This company is a joke.
Claim your business profile now and gain access to all features and respond to customer reviews.
CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
estateguru.co
solace.health
transunion.co.uk
neex.com
youandyourcash.com
heronfinancial.co.uk
lkmf.co.uk
www.grangeinsurance.com
tradesmart.academy
greenboxcapital.com