decarba.com

1.3
1.3 Based on 75 reviews

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Average Rating

1.3

/
5

75 Reviews

5 Star
3%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
91%

All Reviews

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Review Time

Dean
The onlineshop shows a trustpilot 5star rating at the checkout, made me curious and came looking her

The onlineshop shows a trustpilot 5star rating at the checkout, made me curious and came looking here. i see the 1star actual rating and realize that they are misleading and actually fraudulently use fake ratings. not ordering anymore

1
Date of experience: Feb 07, 2026
dispo9
Sizes are misleading and returns are problematic.

The sizes are far from what I anticipated. The website gives the impression of being a local operation, but it's actually a drop shipping business based overseas. They claim to have a hassle-free returns policy, yet when I attempted to return an item (a gift for my child), they informed me that returns aren't accepted for correctly fulfilled orders. They offered me a 10% refund! I do partially blame myself for not researching them beforehand, but the website is quite persuasive. Lesson learned.

1
Date of experience: Jan 05, 2026
Blanche H.
Sizing is completely inaccurate and returns are impossible

The sizing is completely inaccurate compared to standard US sizes – Men's Large pants fit my 16-year-old daughter, who wears a US size 2 in women's. It's absurd. They claim you can return items, but you can only do so if you provide photos showing the measurements differ from what they listed. I never expected a men's large to fit like a women's small. What a waste of money!

1
Date of experience: Jan 04, 2026
tanit31
AVOID THIS SELLER.

DO NOT PURCHASE FROM THIS SELLER. There is no method to return the items, and the provided email address fails to function, bouncing back messages as if it doesn’t exist! Additionally, they do not respond to any inquiries made through the website. STAY AWAY!

1
Date of experience: Dec 29, 2025
Charisse
Disappointing experience with this service

This is a dropshipping service with automated replies. I haven't received my order after a month, despite being told it would arrive in 1 to 2 weeks at most. Now I'm just stuck dealing with unhelpful customer support.

1
Date of experience: Dec 11, 2025
Ollie Howard
Zero stars would be more accurate

I wish I could give zero stars. I ordered an item over 20 days ago and paid extra for tracking, but it hasn’t even left the country. The company claims to be based locally, which turned out to be untrue. Their emails are dull and unhelpful. I strongly advise against ordering from them; my latest update said my order is delayed with no estimated time.

1
Date of experience: Dec 10, 2025
Collin Sanders
Incorrect sizing and poor customer service

I ordered a size small for my daughter, who is petite, but it was too small. When I requested an exchange for a medium, they offered me discounts to keep the unsuitable item. Eventually, they provided a return address in China, but mentioned I might not get a refund. They claim to have a 14-day money-back guarantee, but it feels like a joke. I do not recommend ordering from them.

1
Date of experience: Dec 04, 2025
Sydney
Avoid at all costs

Avoid this seller. They make returns nearly impossible, the sizing is inaccurate, and the materials are cheap and subpar.

1
Date of experience: Nov 29, 2025
Trent
Warning - Poor quality and return issues

The quality is terrible. When I tried to return, they insisted I had to ship it to another country. This is a complete scam.

1
Date of experience: Nov 26, 2025
Kailey Morris
What a scam

This feels like a scam. I ordered two items and wanted to cancel, but they falsely claimed the items were in transit to prevent cancellation. When the items arrived, the quality was terrible, with poor stitching and sizing off by at least three sizes. They asked for photos, but then stated they wouldn’t cover return shipping or be responsible for the package once it was sent back. They ignored my rights as a consumer multiple times. Please avoid this seller; I will need to initiate a chargeback.

1
Date of experience: Nov 26, 2025

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