Review Time
I planned to purchase a Sony lens for my trip to Italy. The product was listed as in stock with a 2-3 day delivery window, so I placed the order. However, the delivery kept getting delayed, and despite reaching out to request a refund over a week ago, I still haven’t received my money. This situation has been very frustrating, and I’m unsure how to proceed.
I was skeptical since the graphicscard i bought was about 150€ cheaper on dakauf then the next cheapest alternative. Altough I gave it a try and the shippment was very well packed, relatively fast delivered and in flawless original packaging and product brand new and working excellent. Gotta give props for great prices and great shipping/transport. Well done!
Perkant parašyta 1-2dd pristatymas rašant po 3dd dienų parašo kad bus rytoj nėra ir 4d vnz atsiunčia 5dd gale. Atrašo rašant 4 dieną tai galim gražint pinigus ir atšaukti jojo savaitę pralauki tada pasiūlo žodžių bardakas When buying, it says delivery 1-2 days, when I write, after 3 days, it says that there will be tomorrow, and on the 4th, sends it on the 5th. When writing the letter on the 4th day,they sau we can return the money and cancel yeye week, wait, then offer a refund ..
I have ordered multiple times and always have been very satisified. Also communication has been great: needed to receive an item before going to vacation and thanks to Dakauf support I received the item in-time and everything was great.I recommend!
To be honest at first I was skeptical as there are so many scammers out there and the price was almost to good to be true but now experiencing an amazing customer service from Dakauf, always keeping me informed about the product status I am really happy that I choose to buy my watch from them. I absolutely recommend buying from Dakauf and will always take a look at their products before I buy somewhere else. :) kind regards from Sweden.
I had made a pretty pricey order (Nikon Z6 II + NIKKOR Z 24-120mm f/4 S Lens) and was on pins and needles until it arrived, as this seemed like a small shop with not many reviews or much of an online presence. Happy to report everything was perfectly fine, the products are definitely original. I even registered my camera with Nikon to make sure the serial number checks out, and I've been using it for a full year now with no issues! The boxes for the camera body & lens had tags on them seemingly from an electronics store in Hong Kong.One thing worth mentioning, Nikon doesn't offer global service warranty, so if you order from this store and you have an issue with the Nikon product you have to send it back to Dakauf for servicing. (I had checked this prior to placing the order, and they reassured me in case any issue arises, I send it back to them and they use a certified Nikon warranty service).
i had bought phone from them and while it was on warranty it had some issues with the screen. They provided Omniva code, repaired the phone and sent back. I didnt even need to pay for delivery and it was done in short terms.
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Dakaufilla olemme sitoutuneet tarjoamaan mahdollisimman alhaiset hinnat säilyttäen samalla korkeimman palvelutason. Tavoitteenamme on tarjota laadukkaita tuotteita nopealla toimituksella ja luotettavalla asiakaspalvelulla, samalla pitäen kustannukset alhaisina. Laatua ja edullisuutta ilman kompromisseja.
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