Review Time
I lost my card and was later found, but i had reported it lost via the app, and never thought anymore. a week or so i could not use my discount card as the app had said it was expired. i email DDS and after being pointed out by John i had reported it stolen and left it at that. once all my details had been confirmed John re issued me a new card straight away as it had only just been issued. A big thank you to john for being super helpful and very quick to advise and rectify my failing . nice to have helpful friendly advisors like this
Wanted to book holiday with Riviera travel for 10% discount, but they do not recognise DDS! But did recognise Blue Light (BL), logged into DDS to see if they had a crossover number I could use, as BL now seems to be in control of DDS site. While looking into, my account froze, but could still ask for help. Sent question to John and at same time applied for a BL card, John came back with to do's which should sort it but didn't, he acknowledged I had applied for BL card, approved it, I now have an active BL card with a booked 10% discounted holiday. Thanks John. DDS now deleted.
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