defencediscountservice.co.uk

4.7
4.7 Based on 41 reviews

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Average Rating

4.7

/
5

41 Reviews

5 Star
88%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
5%

Filtered Reviews

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Review Time

Alan Wright
Response to email

I asked a question about another organisation with a rather similar name and I got a rapid and satisfactory reply.

5
Date of experience: Jan 14, 2026
Roy darkin
John sorted out my failing

I lost my card and was later found, but i had reported it lost via the app, and never thought anymore. a week or so i could not use my discount card as the app had said it was expired. i email DDS and after being pointed out by John i had reported it stolen and left it at that. once all my details had been confirmed John re issued me a new card straight away as it had only just been issued. A big thank you to john for being super helpful and very quick to advise and rectify my failing . nice to have helpful friendly advisors like this

5
Date of experience: Jan 14, 2026
Chris Cooper
Had a delay in receiving my new card…

Had a delay in receiving my new card but Reece handled everything is a very professional and prompt way.

5
Date of experience: Jan 14, 2026
Great support from the team with…

Great support from the team with regards to an account issue I was having. John from the team sorted it in 24 hours and card now fully working again. Thank you all.

5
Date of experience: Jan 13, 2026
Mark - Walthamstow
John was very helpful in helping me…

John was very helpful in helping me renewing my Defence Discount card .

5
Date of experience: Jan 13, 2026
Margaret
Absolutely perfect by John

Absolutely perfect by John, I put my query to you and it was seen to very quickly. John’s email was really nice as my husband had died and I could feel he was so genuine in his email.Thank you John you are a lovely guy.

5
Date of experience: Jan 12, 2026
Andrew Tunnicliffe
Frozen account

Wanted to book holiday with Riviera travel for 10% discount, but they do not recognise DDS! But did recognise Blue Light (BL), logged into DDS to see if they had a crossover number I could use, as BL now seems to be in control of DDS site. While looking into, my account froze, but could still ask for help. Sent question to John and at same time applied for a BL card, John came back with to do's which should sort it but didn't, he acknowledged I had applied for BL card, approved it, I now have an active BL card with a booked 10% discounted holiday. Thanks John. DDS now deleted.

5
Date of experience: Jan 12, 2026
Paul John
Fantastic service

Fantastic service and superb (and extremely patient) customer service.

5
Date of experience: Jan 12, 2026
Keith Biddlecombe
excellent service

5
Date of experience: Jan 12, 2026
Douw Steyn
Really good customer service

Really good customer service. Gave me assistance immediately as I reported my problem.

5
Date of experience: Jan 12, 2026

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