beds4u.co.nz

4.3
4.3 Based on 21 reviews

It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

21 Reviews

5 Star
67%
4 Star
5%
3 Star
24%
2 Star
5%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Lottie Wilson
Mixed feelings about delivery and support

I chose click and collect but was drawn in by the attractive delivery offer, so I opted for delivery. After a week without updates, I reached out and found out it was shipping from a far location, with arrival expected in January. I had ordered it early December for Christmas. Once I brought this up, the support team contacted dispatch. However, I didn’t receive updates for several days, and they mentioned they still hadn’t heard back. After following up twice, I escalated the issue, and the bed was finally available for collection just two days later. As an apology for the delivery issue, I received a complimentary mattress protector, and the bed arrived right before Christmas.

3
Date of experience: Jan 02, 2026
Brenda Sanders
Out of stock issue

When I placed my order, it indicated that the bed head was available, but it turned out to be out of stock. I'm still waiting to receive it.

3
Date of experience: Dec 12, 2025
Katy Adams
Great resolution after a tough experience

Initially, I tried to purchase through click and collect, but due to the appealing delivery price, I opted for delivery instead. After a week without my order, I contacted support and found out it was being shipped from a distant location and wouldn't arrive until January. I had ordered it early December for Christmas. Once they realized, the support team reached out to dispatch. I didn't hear back for a few days, and after following up, I was informed they still hadn’t received a response. After expressing my concerns, I was able to collect the bed two days later. To make up for the delivery fee, I received a complimentary mattress protector, and the bed arrived just in time for the holidays.

3
Date of experience: Dec 12, 2025
Woodruff W.
Simple online purchase process

The online purchasing process was straightforward; communication was efficient, and delivery was impressively quick, especially since the bed was ordered and delivered during the Christmas week.

5
Date of experience: Dec 12, 2025
Marcus Wilson
Good value for quality

The product is of high quality and offered at a very reasonable price.

4
Date of experience: Nov 18, 2025
Lizzie Howard
Long delivery wait

I experienced a waiting time of three weeks for delivery.

3
Date of experience: Nov 18, 2025
Emil Sanders
Hard mattress despite plush label

The mattress I purchased is labeled as plush, but it feels quite firm. I've reached out to the support team for assistance but haven't received a response. I'm curious to see how their 60-day swap policy works, or if the mattress I received was from a defective batch.

2
Date of experience: Nov 17, 2025
Alvina Brown
Amazing experience!

The product is fantastic, the price is great, and the service was excellent with flexible delivery options. Thank you!

5
Date of experience: Nov 14, 2025
Deb Turner
Exceptional service and support

The service was outstanding. The staff were knowledgeable and very helpful in guiding me to the bed that best fit my needs.

5
Date of experience: Oct 19, 2025
Mildred
Best choice for a comfortable sleep

I discovered a post about an incredible deal for a mattress. When I inquired about buying just the mattress, I received a quick confirmation. The online assistance was prompt, and the purchasing process was smooth. The couple who contacted me about the delivery time were very helpful as well. I’m extremely pleased with the comfort of this mattress.

5
Date of experience: Oct 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.

  • email info@beds4u.co.nz
  • call 0800233748
  • language https://beds4u.co.nz/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More