Review Time
I've reluctantly used this service for years, and I can confidently say they are the worst internet provider in the region. They charge high prices for what feels like outdated service, taking your money monthly while providing tiny, limited data quotas that disappear quickly. Their data packages are a joke: you pay a lot for plans that promise decent data, but you're throttled to slow speeds after reaching hidden limits, or the data vanishes even when not in use. Unlimited plans? Don't be misled – they're capped at very low speeds, making streaming, downloading, or even browsing a struggle. Forget about reliable gaming or working from home. Customer service is lacking: complaints are ignored or unresolved, signals drop frequently, and speeds are inconsistent. Many users online label it as a scam, noting suspicious data usage and poor coverage despite their claims of being the best. They prioritize profits over service quality. If you can, switch to a better provider – anything is an improvement over this unreliable service. Save your money and sanity!
The network coverage is very inadequate and the internet speeds are disappointingly slow, especially considering the high costs. A brief power outage leads to complete service failure, with no backup options available. It seems there is minimal investment in enhancing infrastructure, while a lot of resources are directed towards advertising, such as social media influencers, rather than improving service quality. The offered packages lack value and appear to be aimed more at budget-conscious, short-term users rather than those looking for long-term solutions. I remain with this provider solely because of my longstanding number. If number portability were an option, many loyal customers would likely consider switching to other providers.
The data plans are filled with restrictions, limited to 360p video quality, and experience speed throttling under fair usage policies, along with slow internet even in urban areas. Signal drops occur during natural disasters, yet prices continue to rise. As the market consolidates, competition seems to diminish, prioritizing profits over customer satisfaction. The branding suggests a bright future — but customers are still left waiting to see it.
Very poor service quality combined with slow internet speeds and high costs. Even a brief power outage causes complete service disruption, with no backup. There's limited investment in infrastructure improvements, while a lot of resources go into advertising instead of service quality. The available packages lack value and seem aimed at short-term users rather than long-term customers. I only continue with this service because of my long-standing number. If number portability were an option, many loyal customers would likely switch.
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