directunlocks.com

2.8
2.8 Based on 281 reviews

Unlock your phone from the comfort of your own home in just 6 hours....

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Average Rating

2.8

/
5

281 Reviews

5 Star
39%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
53%

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Dick Howard
These guys are appalling

These guys are appalling, first they charge you £24 do do eligibility checks (rubbish). then they say they can unlock it and charge another £38. They then come back and say they can't actually do it and will give you a credit note for the £38 (despite consumer law stating you do not need to accept a credit note, they are still trying to argue it. I have been in conversation for the last 4 hrs trying to get my money back and you get nothing back from them but scripted garbage

1
Date of experience: Jul 25, 2025
Stacy Anderson
I paid the two fees to get it done and…

I paid the two fees to get it done and I was so scared when it said 3 days but it literally only took like 10 all together to get it unlocked and ready! I would 12/10 recommend.

5
Date of experience: Jul 25, 2025
Alexidre86
Direct unlocks is a scam they bait and…

Direct unlocks is a scam they bait and switch you with a low price then say it’s just an eligibility check.They then say process 50% completed waiting on payment The payment is extremely high.So they just screw their customersNo refund on the”eligibility check so I’m sure they screw lots of people out of $24.95

1
Date of experience: Jul 25, 2025
Shinigami206641
Directunlocks is a Scam

Be warned, Directunlocks is a Scam! They ask for a second payment of $50 on top of the initial $30 to actually send you the unlock code. The code they sent me didn't work and they won't refund me. Subsequent web research tells me my Verizon pixel 6a is not unlockable, which is their business to know since they charged me $30 to verify my imei was unlockable. Edit: Their customer service is an AI called Anna that acts compassionately and politely tells you that you will never get your refund. Over and over again. I went back though the page where they take your first payment and it clearly says you're buying an unlock code, not a "verification". I stand by my review, don't give these scammers your money. Hopefully Visa will help with my chargeback request. Edit 2: I initiated a charge back with Visa and cancelled my credit card. Directunlocks tried to charge my card $46 for the chargeback attempt, since they were unable to automatically debit my card anymore they are threatening to blacklist my device.

1
Date of experience: Jul 24, 2025
SkiZo_33
What the carriers won’t tell you-you…

What the carriers won’t tell you-you CAN unlock your phone! I used Direct Unlocks to unlock the clutches of TMobile and now I can add my Spanish eSIM. It was really easy!

5
Date of experience: Jul 24, 2025
Talia Garrett
Best service i seen

5
Date of experience: Jul 24, 2025
Gunnar P.
Excellent service

Excellent service, very fast service, the only issue was the price, abit expensive but good service

5
Date of experience: Jul 24, 2025
Lavender Fisher
Fraudulent service – beware!

DirectUnlocks charged me for a service that was never delivered. After paying, I received no real unlock, only repeated excuses and attempts to charge me more money. When I tried to resolve the issue, their responses were repetitive, unhelpful, and clearly designed to delay until it was too late to dispute the charge.My phone is not stolen, not under a payment plan, and has no outstanding balance — yet they still refused to unlock it or issue a refund. This company hides behind misleading promises and continues to charge unsuspecting victims.I consider this a scam. I will be pursuing legal action and reporting this to consumer protection agencies, as well as warning others through every channel available. Do NOT trust this website.

1
Date of experience: Jul 23, 2025
Ninewi
Absolute scam, and now blackmail, reported to trading standards

Absolute scam, it did not work. Initial charge of £11.99 is followed by a second charge of £34.The 30 minute support response is a lie, 24 hours later I had a meaningless response. No further response followed. The reviews on their website designed to look like trustpilot but isn’t, probably also a lie. EE confirmed they did not succeed in unlocking. Update, now they are blackmailing me to pay a 3rd extra fee even after being unsuccessful.They are threatening to have my device blacklisted. Reported to trading standards.

1
Date of experience: Jul 23, 2025
Tristan Taylor
Fast and easy Service

They just unlocked Samsung S24 from AT&T.Great service, fast and easy.They know how to do it! Codes emailed in few days.

5
Date of experience: Jul 23, 2025

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