directunlocks.com

2.8
2.8 Based on 281 reviews

Unlock your phone from the comfort of your own home in just 6 hours....

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Average Rating

2.8

/
5

281 Reviews

5 Star
39%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
53%

Filtered Reviews

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Review Time

Eric
This experience was super quick and…

This experience was super quick and easy. I would highly recommend to anyone needs their sim unlocked.

5
Date of experience: Aug 16, 2025
Total effing Scam.

Total effing Scam.They rope you in with one thing and hit you with another fee for the actual, if that isn't a scam then I don't know what is. I've Made a dispute with my bank and reported them as a online fraudulent company so my bank can get them blacklisted

1
Date of experience: Aug 16, 2025
Samantha Bates
unlocking Samsung S23

direct locks was brillient at unlocking my phone took bout a week but all sorted now n was bit pricey but up n running thanku direct locks I would definately recommend you ..n if I have to unlock any other phone in the future I would definately come back to you...my iemi is 352887811593650

5
Date of experience: Aug 15, 2025
Matthew Arnold
The job will get done... but it could take a VERY long time.

What made the service great? Well, the phone is now unlocked. It's an iphone that was held hostage by AT&T. Now the reason for 4 stars and not 5 stars... speed. The previous reviews cannot prepare you for how long this will take, so I hope by reading this you get an idea and are ready so you can give them 5 stars. It was more than a week... 9 days, it was finally unlocked on the 10th day of waiting. I placed the order and paid the fees (there are two fees, by the way... first the check to see if it can be unlocked, then the actual fee to unlock it. I did think that was a bit duplicitous, but it is what it is). This was on a Wednesday early in the morning. It wasn't until the following Friday that it was finally unlocked. Communication could be a LOT better. I had to email support to get an update as to what was actually happening. I did not actually get any information other than it's taking longer than it usually does, but... I promise you we are working on it.Overall, they got the job done. The sad thing is I grew impatient and just bought a new phone. So, I guess I have an extra phone now. yipee.

4
Date of experience: Aug 13, 2025
Tammra
Was the right tool for me

Was the right tool for me, really helped!!

5
Date of experience: Aug 13, 2025
Gareth Jones
Keep well away from this company

Keep well away from this company. A complete scam from the off. I laid £37.99 for a services (having originally thought it would be £11.99, but that's another gripe). They have been unable to unlock my phone and stated that I can have a credit note - no refund. Absolute shocking company, keep away, feel really foolish going with these.

1
Date of experience: Aug 09, 2025
Nick J
I appreciated the speed

I appreciated the speed, I wish it would’ve been more transparent about the second charge.

4
Date of experience: Aug 08, 2025
Blaise Martin
Said it would take a long time but…

Said it would take a long time but wasn’t as long as expected! Worked seamlessly! Definitely recommend!!

5
Date of experience: Aug 07, 2025
Tanya Zacard
Took much longer than expected

Took much longer than expected. Customer service is automated messages that don’t answer your questions. Prices are more than originally anticipated. Despite that, the service worked after over a week

2
Date of experience: Aug 07, 2025
ryan cook
the service was great

DirectUnlocks is a excellent service, the order was filled in a timely matter. the price was very reasonable. the customer service was top of the line. i would very much so recommend this service to any one that needed their service,

5
Date of experience: Aug 06, 2025

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