Review Time
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
Viewed a property with animal faeces in the garden, patched up decking which was perished to a state your foot goes through and hazardous, open food and mould left in the fridge very unhygienic, damaged flooring, damaged blinds, paintwork which can only be described as a child with a paint roller has tried to hide the dirt of years from an un-invested property combined with a stench of cigarette smoke and is a disgrace to be marketed.......currently marketed even today as: Make sure you snap this property up! A beautifully presented three bedroom town house in a popular area of Fradley. This Lichfield estate agent gives the estate agency business the poor reputation that should have been stamped out decades ago. Zero understanding and a terrible experience.
Absolutely unprofessional, can barely get a hold of them over the phone, don't respond to email enquiries. After finally managing to get through to them and book a viewing they rescheduled twice then told me the night before the viewing was cancelled because someone had made an offer. I was one of the first to book a viewing of the property so what could of happened in between?
We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
I approached Dixons with the unfortunate belief and opinion of being a highly reputable leading hight street brand able to produce a property market appraisal local to the Dixons branch. Upon meeting the particular agent; Ricky Reynolds of the Warwick Road, Acocks Green, Birmingham B27 6RG, branch, I was very disappointed with the lack of market knowledge presented. Moreover, I felt a very disconnect to facilitate the customer needs. I still await after three weeks for them to produce a market appraisal and sellers fee proposal, after chasing them a second time, I feel it should be up to the branch to follow up their own enquiries and customer leads. It is a big shame on Dixons such a national brand and to also learn Ricky@Dixons is a branch manager - responsible for letting down potential custom and the company’s name going down the drain. Sorry - but their are plenty of other company’s who are greatly obliging and pro to their name. Time is precious for all and not following up from your own execution of home visits, then I would suggest a further rigorous solution to qualify inquiries is in need. Henceforth, at the Acocks Green branch, I would consider, vast training is required. For all other potential customers reading this; if you are requiring a greatly improved service, always try the neighbouring competition of estate agents on Warwick Road.
Lucienne Nicholls was our letting negotiator. Despite lockdown she got us a house we love and got things moving quickly and efficiently explaining everything along the way. Since being in the house she is still on hand to answer any questions we have. I would certainly recommend Dixon’s for lettings based on my experience
Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months
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Dixons estate agents. With over 80 years sales & lettings experience, Dixons is the brand to trust in Birmingham & the Midlands. Speak to an expert today!
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