Name: domesticapplianceguard.com
Telephone: 08008021411
Rating: 4.9

Cliff Cooper Guest

Absolute Scam! Misleading Contribution Percentage

If I could rate this lower, I would! It's a total scam! They should clearly disclose the percentage contribution. They offered me a 20% contribution, which they calculated at £75, but my washing machine cost £1300 when new! The math just doesn't add up! My premium was £80 with an excess of £150, totaling £230, but I only received £75 and some change. I should have been informed of this when I called to make a claim—it's just a scam! It would have been cheaper to go with another service, which charges £99 upfront and £7 a month, covering you for a whole year, and if they can't fix it, you owe nothing! I will not be using this service again, nor will I recommend it to anyone!

Date of experience: Jan 22, 2026

Melvyn Lewis Guest

1 month ago

Incredible savings on multiple appliances!

The quote I received for 5 appliances was lower than my current cost for 3. The entire process was easy and clear, and the representative was very supportive. I chose to switch after waiting 2 weeks for my previous provider to send someone to fix my washing machine.

Date of experience: Jan 20, 2026

Selena Baker Guest

2 months ago

Prompt and Helpful Callback for Boiler Cover

I received a callback from a representative who provided information about boiler cover and quickly sent the requested details. They set up the policy with ease and arranged a date for the annual service. Excellent service!

Date of experience: Jan 01, 2026

Angela Lewis Guest

2 months ago

Helpful and Professional Assistance

I had a conversation with a representative who explained the plan in detail. He was courteous and professional, making him a valuable asset to the service. I rated it 4 stars since I haven't yet needed to utilize the plan.

Date of experience: Dec 29, 2025

BR14 Guest

3 months ago

Skilled engineer with great communication.

The engineer showcased remarkable skills, quickly diagnosing the problem from my description and fixing it on the spot. Additionally, he was polite and answered all my questions thoroughly.

Date of experience: Dec 01, 2025

Caleb Scott Guest

3 months ago

Very pleased with the service.

I’m quite satisfied with the support team, as I encountered no issues on their end. My own concern was resolved, and I appreciate them keeping me informed.

Date of experience: Dec 01, 2025

Jeffery Cook Guest

3 months ago

Annual payment confusion.

I intended to pay annually, but it seems that didn’t happen. I was unable to reach an advisor for clarification.

Date of experience: Dec 01, 2025

Albert Cooper Guest

3 months ago

Fair pricing and good value.

The pricing is fair, offering good value for the money, along with excellent packaging and service.

Date of experience: Dec 01, 2025

Megan Clark Guest

3 months ago

Affordable coverage.

The original coverage for the boiler expired, but I found this service offering the same coverage at nearly half the price. It’s a great deal.

Date of experience: Nov 30, 2025

Evan Price Guest

3 months ago

Great value for what you pay.

The application process is straightforward, and the available options are well explained. There are many choices to fit different budgets, and I'm very satisfied at this early stage.