Review Time
I have been using Drchrono for over a year now and I can't say enough positive things about the software. Firstly, I love the freedraw function. My patients love seeing their xrays on the iPad and that I can draw on the xray in real time when educating them about their injuries. Our office staff also really like the reminder system that Drchrono has. We can send text messages and emails to our patients this is an awesome feature and a real time saver. My patients really love using Onpatient as they can send me a message, and even look at their upcoming appointments. The staff at Drchrono really care about their customers!
Drchrono has allowed me to spend more time talking to my patients and even write more in their clinical note. Before I agreed to buy drchrono, I used to spend a couple minutes searching for their file while they arrived, 5-10 minutes talking to them about their medication and everything else, a few minutes writing their prescriptions out, and sometimes a few minutes taking their payment that day. I didn't become a doctor to talk to my patients for 5 minutes in a 30 minute appointment. Not only in that aspect, drchrono allows me to handle all my appointment rescheduling and my billing. I was paying a woman to handle all my appointment rescheduling and an outside billing company. I have more time with patients, am more administratively organized, and spend less money. Despite some bugs in the software due to updates, support is great and the product is great, and it has never failed me. Thanks drchrono, will definitely recommend.
I have spent some time learning how to use the platform and I must say that it is very user-friendly, even for a computer illiterate person like myself. Additionally, whenever I have had a question, I have had this addressed within a few hours by a support agent! Great customer service, keep up the good work guys!
My colleague first introduced this EHR/billing system to me, and I was reluctant to change at first because I thought it'd be a lot of work to switch. Now I really wish I had changed to drchrono sooner, especially given how smoothly the transition process went.
There's a big difference between an "okay" system and an outstanding system, and this showed in my practice's workflow, the reduced number of canceled appointments, increased revenue, etc. My front desk staff gave positive feedback as well, especially regarding the intuitive user interface.
Their EHR also releases a variety of new features quite frequently, which is rare to see in EHRs, but crucial since the healthcare industry and the needs of doctors are constantly changing. drchrono adapts to their doctors' needs. Their support team and our assigned implementation specialist are receptive to our feedback and they deliver results, enabling us to better deliver care to our patients.
No EHR/PM system is perfect. Every system has it strengths and weaknesses and making the best EHR decision for your practice depends on your priorities. My priorities are to give my patients the best experience while also having the highest cash flow. drchrono allows me to do this and has been the best EHR I've experienced. My patients like to use the drchrono patient portal to schedule appointments and message me directly with questions while drchrono's medical billing team helps me to collect every penny possible. I pay attention to what's out there but I have yet to find a system that can compete. drchrono is simply the best for my practice!
Te meaningful use helper has helped my staff with the basics. I thankfully never needed to hire a meaningful use consultant.
The templates that their team built helped me with taking notes faster and the check in app took out a lot of double entry issues that I had with previous EHRs. I've recommended them time and time again and I'd recommend it 100 times more if I could.
The billing functionality also has heavily helped my staff and the icd10 tools have helped us go through the transition without any problem.
I am the office manager and have worked in many practices over the years, using many EHR systems. Drchrono is the easiest to use and has made my life a lot easier and saved me time unlike the other systems which only added time to my busy day. Yes, there are always going to be little hiccups in any system, but out of all the ones I've used(and there have been quite a few), drchrono's team is the quickest to respond and I feel like they actually care about my practice.
In terms of scheduling, I especially like the appointment profiles and automatic text and email appointment reminders because I no longer have to call patients to make sure they show up!
While I can't speak about the charting from personal experience, I think the ability to use the camera and microphone on the iPad is a neat feature!
Drchrono has helped our billing, too, because we don't have to have separate systems for PM & EMR but instead they are seamlessly together in one. I especially like their Denial Analysis too which makes it easy for me to tell which codes are being denied the most so we can be sure to focus on those.
Overall, I am very satisfied with drchrono as a whole and will be telling my colleagues to sign up as well.
I have tried almost every EHR on the market. By far, drchrono blows all of the other EHR's out of the water. With drchrono, you're getting a slick, user friendly, tech savvy platform. They're changing the EHR game for the better. If you're in the market for an EHR, save yourself the time and frustration and just sign on with drchrono.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
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